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Specimen Processing Customer Service

Location:
Dover, DE, 19904
Posted:
March 21, 2024

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Resume:

Rebekah J. St. Dennis

*** ******* ****** ****

Camdem Wyoming, DE 19934

302-***-****

ad4hd4@r.postjobfree.com

EXPERIENCE

Phlebotomist Technician

Lab Corp PSC Smyrna

**/** -**/*3

Outpatient Venipuncture of all ages.

Specimen processing

Registration of patients

Biometrics

Phlebotomist

TidalHealth/Nanticoke Hospital Seaford DE 11/20/2020 – present

Morning Rounds

Outpatient Lab Draws

Inpatient Lab Draws

Main Lab

Timed and Stat draws

Work a Pneumatic system

Centrifuge specimens

Therapeutic Phlebotomy

Lab Specimen Processing

The Lab at Sea Scape

Milford, Delaware September 2020 to October of 2020

Performed daily labs on nursing home and assisted living patients.

Slot Ambassador

Dover Downs Casino, Dover, DE 11/2010 – Present

· Monitor payment of hand-delivered jackpots to ensure promptness

· Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary

· Respond to and resolve patrons' complaints

· Patrol assigned areas to ensure that players are following rules and that machines are functioning correctly

· Reset slot machines after payoffs

· Exchange money, and make change for customers

Customer Service Associate

WaWa, Dover, DE 08/2010 – 10/2010

· Receive payment by cash, check, credit cards, vouchers, or automatic debits

· Issue receipts, refunds, credits, or change due to customers

· Assist customers by providing information and resolving their complaints

· Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners

· Greet customers entering establishments

Phlebotomist

Riddle Memorial Cancer Center, Media, PA 10/2006 – 01/2008

· Match laboratory requisition forms to specimen tubes

· Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies

· Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods

· Dispose of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies

· Draw blood from capillaries by dermal puncture, such as heel or finger stick methods

Sales Associate

Gordon Jewelers, Media, PA 11/2004 – 10/2008

· Greet customers and ascertain what each customer wants or needs

· Describe merchandise and explain use, operation, and care of merchandise to customers

· Recommend, select, and help locate or obtain merchandise based on customer needs and desires

· Compute sales prices, total purchases, and receive and process cash or credit payment

· Answer questions regarding the store and its merchandise

Switchboard Operator/File Clerk

elaware County Supply Company, Boothwyn, PA 08 /1999 – 02/2001

· Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary

· Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address

· Page individuals to inform them of telephone calls, using paging or interoffice communication equipment

· Relay or route written or verbal messages

· Place telephone calls or arrange conference calls as instructed

· Perform general office activities, such as typing, answering telephones, operating office machines, processing mail, or securing confidential materials

· Sort or classify information according to guidelines, such as content, purpose, user -criteria, or chronological, alphabetical, or numerical order

EDUCATION

Poly-Tech Adult Education (refresher Course) Phlebotomy Technician

Woodside, Delaware

Chichester High School, Boothwyn, PA

Diploma

CHI Institute (now Kaplan), Broomall, PA

Technical Associates: Medical Assistant/Phlebotomy

REFERENCES

Mayor of Delaware City, Delaware

Stanley Green

302-***-**** Cell

302-***-**** Ext 119

Laura Lane

Quest Diagnostics @ Tidal Health Nanticoke

302-***-**** ex 2498

Kimberly Bailey

Quest Diagnostics @ Tidal Health Nanticoke

302-***-***** ex 2498

Rhoda Sassi

Substance abuse Counselor

302-***-****



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