Specimen Processing Customer Service
Resume:
Rebekah J. St. Dennis
Camdem Wyoming, DE 19934
***************@*****.***
EXPERIENCE
Phlebotomist Technician
Lab Corp PSC Smyrna
Outpatient Venipuncture of all ages.
Specimen processing
Registration of patients
Biometrics
Phlebotomist
TidalHealth/Nanticoke Hospital Seaford DE 11/20/2020 – present
Morning Rounds
Outpatient Lab Draws
Inpatient Lab Draws
Main Lab
Timed and Stat draws
Work a Pneumatic system
Centrifuge specimens
Therapeutic Phlebotomy
Lab Specimen Processing
The Lab at Sea Scape
Milford, Delaware September 2020 to October of 2020
Performed daily labs on nursing home and assisted living patients.
Slot Ambassador
Dover Downs Casino, Dover, DE 11/2010 – Present
· Monitor payment of hand-delivered jackpots to ensure promptness
· Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary
· Respond to and resolve patrons' complaints
· Patrol assigned areas to ensure that players are following rules and that machines are functioning correctly
· Reset slot machines after payoffs
· Exchange money, and make change for customers
Customer Service Associate
WaWa, Dover, DE 08/2010 – 10/2010
· Receive payment by cash, check, credit cards, vouchers, or automatic debits
· Issue receipts, refunds, credits, or change due to customers
· Assist customers by providing information and resolving their complaints
· Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
· Greet customers entering establishments
Phlebotomist
Riddle Memorial Cancer Center, Media, PA 10/2006 – 01/2008
· Match laboratory requisition forms to specimen tubes
· Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies
· Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods
· Dispose of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies
· Draw blood from capillaries by dermal puncture, such as heel or finger stick methods
Sales Associate
Gordon Jewelers, Media, PA 11/2004 – 10/2008
· Greet customers and ascertain what each customer wants or needs
· Describe merchandise and explain use, operation, and care of merchandise to customers
· Recommend, select, and help locate or obtain merchandise based on customer needs and desires
· Compute sales prices, total purchases, and receive and process cash or credit payment
· Answer questions regarding the store and its merchandise
Switchboard Operator/File Clerk
elaware County Supply Company, Boothwyn, PA 08 /1999 – 02/2001
· Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary
· Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address
· Page individuals to inform them of telephone calls, using paging or interoffice communication equipment
· Relay or route written or verbal messages
· Place telephone calls or arrange conference calls as instructed
· Perform general office activities, such as typing, answering telephones, operating office machines, processing mail, or securing confidential materials
· Sort or classify information according to guidelines, such as content, purpose, user -criteria, or chronological, alphabetical, or numerical order
EDUCATION
Poly-Tech Adult Education (refresher Course) Phlebotomy Technician
Woodside, Delaware
Chichester High School, Boothwyn, PA
Diploma
CHI Institute (now Kaplan), Broomall, PA
Technical Associates: Medical Assistant/Phlebotomy
REFERENCES
Mayor of Delaware City, Delaware
Stanley Green
302-***-**** Cell
302-***-**** Ext 119
Laura Lane
Quest Diagnostics @ Tidal Health Nanticoke
302-***-**** ex 2498
Kimberly Bailey
Quest Diagnostics @ Tidal Health Nanticoke
302-***-***** ex 2498
Rhoda Sassi
Substance abuse Counselor
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