Julio Ledezma

*** **** ******

La Union NM, *****

Cell: 915-***-****

QUALIFICATIONS:

Work well without supervision.

Bilingual English/Spanish with the ability to translate.

Ability to prioritize and remain focused on the essence of an issue.

Excellent with customer support services.

Skilled at learning new concepts quickly while working well under pressure.

01/ 2019 Scheider Electric

El Paso, Tx

Forklift operator and material handler . Shipping and receiving. Production Technician.

Did receive raw products and distributed accordingly. Also assisted in the completion of breaker box to include frames and wiring along with proper labelling according to plants schematics. Also shipped and received numerous electrical components.

EXPERIENCE:

09/2009-10/2014 Dish Network El Paso, Tx

Inside Sales Associate

Have an understanding of Dish Network’s services and technology.

Evaluate consumer needs and recommend the appropriate systems and programming packages.

Maximized inbound calls and selling television entertainment services including HD, Sports, and Movie products offered by Dish Network.

Answered inbound sales inquiries.

Assess the consumers’ needs and offer appropriate products programming, package, and price.

Provide quality customer experience regardless of the inquiry or outcome.

Achieved and exceeded established weekly, monthly, quarterly and annual sales goals.

06/2009- 03/2010 Total Opportunity’s El Paso, Tx

Care Provider

Specialized in the well fare of mentally challenged individuals to include 10 clients.

Planned and supervised activity and functions such as outdoor activities, reading and social functions.

Provided transportation and adhered to scheduled appointments to mentally incapable clients to and from doctors appointments.

Implemented safety to clients as regulated by federal and state laws.

03/2008-05/2009 High Tech Door El Paso, Tx

Self -employed

Owner of High Tech Doors.

Responsible for supervising six employees.

Shipping and receiving.

Installed high tech garage doors, repaired and maintained them.

High customer service standards.

01/1997-08//2008 Sherriff Deputy/Investigator/F.B.I Las Cruces, NM

Investigator

Patrolled the streets of Dona Ana County and protected citizens and their property.

Investigated felonies and misdemeanors and filed them to the district attorney and NM courts.

Developed several proactive techniques and innovative ways to help community.

Investigated drug offenses and obtained search warrants.

Identified several organized crime groups and filed charges against them.

Worked with the United States Attorney to bring cases against organized crime members.

Awarded deputy of the month several times for outstanding performance.

Introduced the D.A.R.E program to several schools in the area.