Nikola Scrum Master Rajić / Agile Coach
About Me
Professional Experience
Advanced Certified Scrum Master with 5+ years of
experience in Product Development in SaaS industry. Professional Certified Coach by International Coach Federation, coaching more than 850 hours, building high-performing teams and individuals.
Hard Skill
Agile & Scrum
Professional Coaching
Business Process Improvement
Jira & Confluence
Change Management
Soft Skill
Communication
Creative Problem Solving
Empathy
Servant leadership
Multitasking
Education Background
HPI School of Design Thinking, Germany
Design Thinking Course
Completed in 2016
Faculty of Organisational Sciences
Bachelor's Degree in Industrial
Engineering
Completed in 2015
My Contact
*************@*****.***
Belgrade, Serbia
www.designthinking.rs
Arcadis Gen Senior Scrum Master
LearnUpon Scrum Master
Bosch Power Tools Agile Master
Sep 2021 – Present
July 2020 - Sep 2021
Jan 2018 - July 2020
Facilitate the team in converting the business requirements to technical tasks
Coordinate with the product owner to understand the product vision and support the team in fulfilling this vision Support the product owner in prioritising the backlog items
(MVP/Non-MVP) to maximise value
Identify and improve business processes (end-to-end value creation)
Implement Scaled Agile Frameworks
Work with 2 teams and one Product Stream
Key responsibilities:
Support Scrum team in adoption of new Scrum and Agile practices
Help Development team, PO and Engineering Manager to identify and implement any process improvements
Coordinate and facilitate company Agile transformation workshops and events
Plan Scrum implementation within the organization
Coach people outside of the team on proper interaction with the Scrum team
Key responsibilities:
Leading a development team, taking end-to-end responsibility with the team for the delivery of a defined backlog and ensuring that all standard Agile practices are followed
Establish a Scrum of Scrums (Nexus) framework and support scaling in organization as Lead Agile Master
Coaching of team members in the Scrum methodology as well as championing the methodology to external teams and stakeholders. Responsible for enacting Scrum values and practices
Developing and leading Training's for Design Thinking implementation in organization
Key responsibilities:
Achievements and Publications
2015
2015 – 2018
Specifics of applying Design Thinking in Ideation
phase - Chamber of Commerce of Republic of
Serbia
link: http://spin.fon.bg.ac.rs/wp-
content/uploads/2015/11/SPIN15_Zbornik_radova
_Proceedings.pdf
Manged prototyping and MVP development of 5
StartUps
Licences and Certifications
Erickson Professional Coach - Erickson Coaching
International - Credential ID ECIC-0178386
High Performance Team Coach - Erickson Coaching
International - Credential ID ECIC-0123007
Advanced Certified ScrumMaster® (A-CSM®) –
Scrum Alliance - Credential ID 1334749
Certified Scrum Product Owner® (CSPO®) – Scrum
Alliance - Credential ID 1449964
ICAgile Certified Professional - Agile Team
Facilitation - Credential ID 362-34550-34e09b74-
b9a1-4e66-b216-58000cdcaeeb
NLP Master, IANLP - IANLP International Association for Neuro-Linguistic Programming - Credential ID
19239
Design Thinking meets Change Management - HPI
Academy
Flight Levels Systems Architecture - Flight Levels Academy
Coaching for Leadership - Marshall Goldsmith
Stakeholder Centred Coaching
2018 -2020 Implemented and Lead 5 teams with Nexus framework
Improved time-to-market of MVP to 6 months
Delivered over dozen trainings and workshops
Facilitated Agile Transformation workshops for
Global Digital Unit
2020 - 2021 Improved time-to-market of MVP by 50%
2021 - Implemented Scaled Agile Framework in Streams resulting in better coordination of work of 11
teams
Standardised Release Planning Process resulting
in better transparency, scope of work and
roadmap
NCR Account Development Specialist
Dec 2017 - Dec 2018
Responsible for annuity maintenance services orders for the designated customers as well as for creation and submission of annuity service orders for new services contracts, services contract additions and services contract renewals
Provides the highest level of customer service to small accounts; Accountable for the relationship management of assigned customer base and ensures that all customer requirements are identified and met
Responsible for cross-selling solution offerings to current customers and work to maximize revenue and profitability Key responsibilities:
Impact Hub Design Thinking Coach
Oct 2014 - Dec 2017
Coaching product and project teams in StartUps by practicing Design Thinking methodology
Coaching StartUps in prototype development
Designing and executing Design Thinking trainings and workshops
Define organisational challenges by leading stakeholders through problem-solving activities.
Develop appropriate design thinking strategies and frameworks. Key responsibilities: