PROFESSIONAL SUMMARY

I am enthusiastic, self-motivated, reliable, responsible, and hard-working. I am a mature team worker and adaptable to all challenging situations. My goal is to expand my skills in the business industry. Motivated candidate skilled in providing exceptional customer service, accurately handling cash and credit transactions, and maintaining a neat and orderly checkout area. I am committed to helping customers find their needs and providing a pleasant shopping experience.

SKILLS

• Sales Promotion • Quality Assurance

• Time Management • Cash Handling

• Problem-Solving • Administrative Support

• Customer Service • Team Leadership

• Multitasking • Scheduling and Coordinating

CONTACT

510-***-****

ad4gz5@r.postjobfree.com

Hayward, CA 94545

EXPERIENCE

IHSS Care Provider

SEP 2022 - PRESENT Alameda County, Oakland, CA

Customer Service Manager

JAN 2020 - PRESENT Shell Gas Station, Hayward, CA

• Proficient in assisting with daily living activities such as bathing, dressing, grooming, and toileting.

• Successfully managed multiple tasks while maintaining a high level of quality service.

• Developed strong communication skills in order to effectively interact with clients, staff, and family members.

• Demonstrated ability to remain calm under pressure while dealing with challenging behaviors or emergency situations.

• Knowledgeable about community resources available for referrals and additional support services.

• Offered companionship and emotional support to clients while assisting with daily tasks.

• Taking Grandparents to doctor appointments

• Managed inbound calls from customers; addressed inquiries, complaints, and other requests for assistance.

• Assisted customers with resolving service-related issues.

• Developed and maintained effective relationships with customers, staff, and vendors.

• Managed customer service staff by communicating expectations and monitoring and analyzing results.

• Analyzed customer feedback and identified areas of improvement.

• Restock products that need to be restocked for the customers

• Interacted with customers to quickly handle escalated queries and complaints. DILRAJ BISLA

Volunteer

JAN 2022 - JAN 2024 Gurdwara Sahib Fremont Sikh Temple, Fremont, CA Security Officer

MAY 2023 - AUG 2023 Facebook, Menlo Park, CA

Health Education Intern

JUN 2019 - AUG 2019 Kaiser Permanente, Hayward, CA Volunteer

JAN 2018 - MAY 2018 Aboda Service Shealter, Fremont, CA

• Participated in a mentoring program at the Gurdwara Sahib Fremont Sikh Temple to learn the importance of being able to service the community

• My primary duty was to help serve food to those in need.

• I have developed strong communication skills while providing to the visitors volunteering.

• Participated in community clean-up.

• Patrolled premises regularly to maintain order and establish a security presence.

• Utilized strong communication skills to interact professionally with staff, guests, vendors, and law enforcement personnel.

• Enforced safety regulations, policies, and procedures to ensure a safe environment.

• Maintained daily logs of all activity occurring on the premises.

• Assisted employees with various tasks, including retrieval of lockouts, escorts, and lost items.

• Professionally interacted with visitors and employees.

• Protected property and staff by maintaining a safe and secure environment.

• Provided technical assistance to staff members regarding evidence-based programming approaches to health education.

• Assist with community events.

• Staffing tables, activities for Kaiser Permanente-sponsored community events, My Dr.online/kp.Org, workplace safety projects, and Data entry.

• Aboda serves the local Fremont homeless population

• Volunteered weekly, preparing and serving food to people without homes. EDUCATION

Business Administration Candidate

Expected graduation MAY 2024 Cal State Easy Bay, Hayward,CA Completed coursework towards High School Diploma

JUN 2020 Mt.Eden High School, Hayward,CA

Contact this candidate