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Quality Control Customer Service

Location:
Racine, WI
Salary:
16.50
Posted:
March 20, 2024

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Resume:

Mariana Gervacio

ad4gvk@r.postjobfree.com 262-***-****

linkedin.com/in/mariana-gervacio-789ba8242

Summary

Detail Oriented clerk equipped with administrative, organizational, and customer service skills. Enhance operations with accurate record keeping and timely solutions for diverse problems. Great at managing time in fast- paced environment. Seeking a position that will allow growth and expansion of knowledge and opportunity. Experience

Quality control

Apak Inc

Mar 2020 - Apr 2021 (1 year 2 months)

- Documented inspection results by completing reports, logs, summarizing and entering data into quality database.

- Assessed materials, parts and products for conformance with quality control requirements and production specifications.

- Performed quality testing every 30 minutes and selected samples for use as test models.

- Wrote detailed reports outlining performance, quality and defect rates.

- Trained newly hired employees by explaining companies' procedures, job duties, and performance expectations

Shipping Clerk

IMS Fastpak

Aug 2022 - Sep 2023 (1 year 2 months)

- Checked customer orders, labelling and documentation prior to shipment.

- Prepared packages for shipment and determined most economical shipping methods.

- Prepared documentation to track and report damaged or missing items.

- Prepared accurate shipping orders and bill of lading to direct and route materials

- Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.

Inventory Manager

Apak Inc

Apr 2021 - Jul 2021 (4 months)

- Monitored inventories on computer to generate accurate reports, responsible for weekly cycle counts and made necessary adjustments to virtual inventory records.

- Received, checked-in and stocked merchandise throughout warehouse, examined levels of supplies and materials to determine shortages.

- Made weekly orders for supplies, bulk, and materials needed in production lines, received orders and updated inventory spreadsheet

- Kept up with emails and phone calls from customers, requested COA and COC from customers for production line.

Mariana Gervacio - page 1

Education

J.I Case Highschool

High School Diploma

2016 - 2020

Osha certified

Gateway Technical College

Associate of Applied Science - AAS, Radiography

2023 - 2026

Finished Nursing Assistant course and obtained my certificate from Gateway Technical College Skills

Organization Skills • Filing • Typing • Microsoft Office • Microsoft Outlook • Data Entry • Microsoft Excel • Mercury • FedEx • Bilingual

Mariana Gervacio - page 2



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