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General Manager F B

Location:
Brandon, FL
Posted:
March 20, 2024

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Resume:

EXPERIENCE:

THE TAMPA EDITION Tampa, Florida

General Manager Restaurants 2023-2024

• Lead team in training and execution of Tampa Florida’a first Forbes 5 Star rated hotel

• Worked along side Michelin star chef, John Fraser, to develop operation and sales strategies for the hotel

• Oversaw multi unit F&B operation with 7M+ in revenue

• Created new revenue streams for the hotel including an Expresso Martini bar and partnering with City of Tampa on Water street activations

CASA MONICA RESORT & SPA/KESSLER COLLECTION St. Augustine, Florida Director of Food & Beverage 2020-2023

• Oversee 8M+ Food & Beverage Operation including, Bar and Lounge, 3 Meal Restaurant, Banquets, and Starbucks

• Re concept and launch of Costa Brava Restaurant to leverage Modern Spanish/ Mediterranean cuisine in the local market

• Planned 500K restaurant renovation in development of new guest experiences of a Cooking school and Wine Blending course

GRAND BOHEMIAN HOTEL/KESSLER COLLECTION Orlando, Florida Asst. Director of Food & Beverage 2020-2020

• Created strategic plans to align with organizational goals and market impact

• Analyzed trends, prepares critical measurements, develop the F&B business plan, addressing customers, profits, employees to maximize operational efficiencies

• Cultural liaison for the Orlando Downtown Partnership and the Parramore Kid Zone to support local education and sustainability

GAYLORD PALMS RESORT & CONVENTION CENTER Orlando, Florida Director of Restaurants 2018-2020

• Oversaw Multi unit F&B Outlets including 3 meal, QSR, and Specialty Restaurants generating 12M+ in annual revenue

• Achieved a 86.5% Guest Service Satisfaction score on a year goal of 75.3%

• Planned 2.5M Renovation for Villa De Flora with the new pizza concept “Artisan Pizza”

• Received the highest Employee satisfaction rate of a combined 92% in all outlets. Highest score in past 4 years JW MARRIOTT ESSEX HOUSE CENTRAL PARK New York, New York Senior Food & Beverage Manager 2016-2018

• Operations Manager for 5 Diamond rated hotel with all F&B Outlets including Banquets, Southgate Bar & Grill, In- Room Dining, & Executive lounge

• Led Southgate Bar & grill to its first 5M+ revenue year landing Essex House on the Marriott’s top 30 Revenue Generating Restaurants in the portfolio

• Developed Partnership with NETFLIX, ABC, & Comedy Central to cater and service all media junkets for new fall/spring network premiers

NEW YORK MARRIOTT MARQUIS New York, New York

Restaurant Manager: VIEW Complex 2014-2016

• Lead the complex in $20 million revenue year

• Property project expert for new MICRO’s Simphony integration responsible for all Food & Beverage outlets, Banquets, Front Office and Accounting. Awarded Leadership Excellence award for my involvement and execution

• Member of Marriott/Host initiative “Innovation Team” which led to $1.2M in added revenue to the property and $400K in added revenue to VIEW complex in the Q3 and Q4 of 2015

• Led the VIEW Complex in Marriott’s “Hosting Brilliantly” and “Frame it Red” brand initiatives implementation increasing awareness and engagement of our associates within the company’s culture and employee recognition. VINNY SHARMA ad4gqe@r.postjobfree.com * 850-***-**** 1415 Saddle Gold Ct. Brandon,Fl 33511

GAYLORD PALMS RESORT AND CONVENTION CENTER Orlando, Florida Assistant General Manager of Restaurants: SANDBAR & Sunset Sams 2007-2014

• Part of the opening leadership team of the SANDBAR, Gaylord’s new 725 seat pool bar/restaurant in conjunction with the release of our four story water park and entertainment complex.

• Increased Sunset Sam’s guest satisfaction from 33% to 41% in 2013.

• Successfully led Sand Bar to a 27.9% depatmental profit and sustained beverage cost at 15.4% vs. a budget of 18.5% in its 1st fiscal quarter

• Resposible for departmental business forecast based upon banquet, convention, and transient guest activity Special Events Manager: ICE! Operations Manager

• Organized & managed Gaylord Palm’s premier holiday event, DreamWorks Experience. Lead the initial development and launch of this Christmas themed live attraction, which attracts over 200,000 guests and generates 92% of the resort’s event revenue. Day-to-day management of this event includes leading an operations team of over 300 employees.

• Screen & hired new Gaylord employees to execute and operate the multiple departments within the special events and entertainment departments.

• Manage the relationship between Public Relations team and external local and national media for our radio remotes

• Support new hires and Leaders by leading educational seminars. Various topics have included effective decision-making and parameters of empowerment.

• Developed a team of 15 managers by providing hands on training to guide employees on Gaylord Palm’s policies and culture.

Special Events Group Sales Manager for ICE!

•Successfully lead teams to achieve Highest Attendance (+225,000) and Highest Guest Satisfaction for the 2009 ICE! season. This was historical record number for the event.

•Booked 190+ groups ranging from 20-330 people for the 8-week event.

•Assisted Public Relations and Sales to organize and execute special engagements and Media Events.

•Trained, scheduled, and developed a team of 39 new and internal team members specifically dedicated to the event.

•Restructured front line operations to maximize labor and efficiently balance staffing. EDUCATION:

B.A., Theatre History, Film Studies and Television, Florida State University 2005

• Head musical director for Oncoming Traffic Improv Comedy troop from 2003 - 2005



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