CLAUDIA LOPEZ

Denver, CO *****

ad4gpa@r.postjobfree.com / 720-***-****

SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Organized, eager to learn, multitasking. Seeking an opportunity to learn new things while facilitating company growth.

SKILLS

●Caring and Empathetic

●Microsoft Office

●Organized and Efficient

●Bilingual

●Gathering Information from Patients

●Punctual and Hardworking

●Bilingual Spanish and English

EXPERIENCE

Patient Service Representative / Seton Women's Care Clinic -

Denver, CO

06/2023 -Current

●Greet Patients

●Check in Patients

●Schedule follow up appointments

●Schedule Financial support appointments

●Verify insurance

Supervisor / UPS - Commerce City, CO 06/2018 - Current

●Monitored employee productivity to provide constructive feedback and coaching.

●Complied with company policies, objectives and communication goals.

●Coordinated employee schedules to cover vacations.

●Making sure all equipment is working properly.

Lead Supervisor / PMSC - Lakewood, CO 11/2021 - 03/2023

●Supervised, trained and guided team by coaching on daily activities.

●Communicated daily schedule and delegated work to employees.

●Documented timecard data, maintenance logs and production logs.

●Ordered cleaning supplies, conducted inventory and covered areas when necessary.

CSR / Fred Loya Insurance - Lakewood, CO 03/2018 - 06/2021

●Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

●Answered incoming calls, taking phone payments and opening policies over the phone.

●Remained calm and professional in stressful circumstances.

●Conducted inspections for car accidents.

EDUCATION AND TRAINING

High School Diploma 05/2007

North High School - Denver, CO

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