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Data Entry Customer Service

Location:
Laveen, AZ, 85339
Posted:
March 20, 2024

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Resume:

Canella Bernard

Cell: 623-***-****

Email: ad4go7@r.postjobfree.com

Summary:

Medical Coding Specialist with a diverse background in claim processing, data entry, scanning documents and customer service. Candidate has previous experience in analyze financial data able to effectively communicate findings to management orally and in writing

Skills:

Research and compile fiscal and statistical information, maintain records, and prioritize multiple tasks. Data Entry Strong Customer Service, filling, scanning, printing, analyzing basic math, MS Word, Excel, Outlook, Power Point, Accounts Payable, Accounts Receivable, operating a variety of office machines such as calculator, computer, copier, and phones, applying laws, rules, regulations, policies and procedures to the work unit.

Work Experience:

Imagination Station Learning Center July 2023 - Present

Billing Manager (100% Remotely)

Oversee the preparation of statements and bills

Draft and distribute weekly reports of invoicing and billing metrics

Review work of billing staff to ensure accuracy, resolving inconsistencies as needed

Provide customer support to customers with disputes or inquiries concerning invoices or billing process

CVS Health / Integrated Resources (100% Remote) July 2022 – April 2023

Benefits Consultant 1/Financial Accounting

Utilizes all applicable system functions available ensuring accurate and timely processing of items.

Research for missing and/or insufficient information. Maintain production and department records.

Create and maintain Excel spreadsheet to track daily productivity and accuracy.

Reviewing provider correspondence for accuracy to then transfer/apply to Medicaid claims.

Enters alpha and numeric data using key-to-disk standalone equipment, PCs, and other data entry terminals.

Timely handling of sensitive financial information.

State Of Arizona Des Child Care Administration Dec 2018 – May 2021

Lead Accounting Specialist

Process state-wide payments claims for childcare contracted providers such as Centres, Group home, certified homes and Relative providers. Research provider’s payment concerns and complaints by reviewing their billing claims to ensure the correct payment was processed.

Scanning the billing claims files.

Process archived apprentice documents into files via scanning.

Review, edit, scan and determine if billing claim are payable and then entered the payment into the AZCCATS accounting system. Provide workers and providers with information direction and assistance by phone and emails

Research Claims collect all data and write up Over payments if needed. Provide Technical assistance to providers, field staff and co-workers. Maintain files and scan archives of billing documents and payroll reports daily Assist with opening date stamp and distribute mail.

Cognizant / Reroute staffing Sep 2017 - Apr 2018

Medical biller

Compiling, analyzing, scanning, and recording bills, preparing and issuing invoices and providing customer service.

Responsible for issuing monthly statements, keeping customer files updated with current invoices, bills and contact information.



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