Anu Gopala

Anu Gopala

**** ***** ***** **, ******, FL 32703

617-***-****

ad4gml@r.postjobfree.com

I have over 25 years of experience working in various capacities, including Senior Project Manager, managing multiple cross-functional teams. I’ve worked with large clients and vendors to coordinate projects to completion. I’ve also had experience as Product Manager, Business/Systems, Data Analyst, and Quality Assurance Engineer. I have worked in financial technology, along with loyalty program technology, and cloud applications. EXPERIENCE

Rakuten Advertising

SENIOR PROJECT MANAGER

Jan 2022 – Mar 2024

• Worked with an external vendor to implement product feed processing for 3k advertisers.

• Manage projects using scrum, and agile methodology to implement several projects with a team of 20, including engineers, qa, and product managers.

• Work with the Project Management Office to streamline status reports to senior management weekly.

• Implement processes for teams that previously did not have project managers to manage mid- to large-scale projects.

Cartera Commerce (a Rakuten Rewards Company), Lexington, MA SENIOR PROJECT MANAGER/TECHNICAL PROJECT MANAGER

Jun 2011 - Jan 2022

• Work as primary point of contact for new project implementation for various airlines and banks for integrating loyalty programs customers

• Manage projects from inception to completion and for ongoing enhancements and production issues

• Identify requirements and integration points to involve various teams as needed to make project successful and deployed per schedule

• Manage Scrum teams as Scrum Master for Agile projects. Setup Planning, Scrum Stand ups and ceremonial meetings to ensure that the current SCRUM is successful. Eaton Vance, Boston, MA

DATA ANALYST

Jan 2015 - Sep 2015

Anu Gopala

• Worked as a Data analyst to select an automated reporting solution to Marketing and Sales teams

• Gathered data for existing reports so that they could be automated with the new reporting packages

• Worked with Business, technology teams to document requirements and documentation Fidelity Investments, Boston, MA

PRINCIPAL SYSTEMS ANALYST

Oct 2005 - Jun 2011

• Worked with the Data Management team as Product Owner/Systems Analyst to provide support for Investment Managers, Quantitative Analysts who managed Fidelity Personalized Portfolio funds.

• All projects were managed via agile methodology. Primary responsibilities included understanding business requirements for each sprint, writing stories and acceptance criteria for each story.

• Worked with the Stakeholders, Scrum Master and Engineers to ensure that requirements were fulfilled

• Worked with cross-functional Scrum teams to ensure that the database requirements were implemented.

Upromise Inc.,

PRODUCT MANAGER

Dec 2000 - Oct 2005

• Served as liaison between several internal teams and the Data Warehouse team to identify and provide solutions to manage the data for reporting, analysis and member communication

• Responsibilities included writing business and functional requirements

• Provided ROI analysis for on-boarding new partners on the Upromise website

• Led a team to identify and reduce inefficiencies by 50% to retrieve data for:

• Timely delivery, incremental analysis and member marketing.

• Managed process to gather requirements for facilitating timely email and direct marketing communications to members, partners and third party vendors

• Planned, designed and launched a work around solution that helped Upromise recognize $ 1.4 million in revenue for 2004-2005 fiscal periods.

PRINCIPAL QUALITY ASSURANCE ENGINEER

• Primary responsibility included testing and troubleshooting Upromise website, Upromise College Fund and Vanguard 529 Plans

• Solely responsible for testing grocery loyalty platform, which consisted of over 200+ retail chains and 21,000+ grocery stores

• Managed testing new loyalty platforms with partners like American Airlines, Cendant Corporation, Anu Gopala

New York Life and Rewards Network

• Additional responsibilities included writing test plans, project plans, automating smoke test and performing load testing on website

Tivoli Systems, Indianapolis, IN

SENIOR QUALITY ASSURANCE ENGINEER

Jul 1997 - Dec 2000

TECHNICAL SUPPORT ENGINEER

1995-1997

EDUCATION

Northeastern University, MBA

Jul 2018 - Dec 2020

Masters in Business Administration with specialization in International Business Indiana State University, BS

Aug1993 - May 1995

Bachelor of Science in Management Information systems. SKILLS

Monday.com, JIRA, Confluence, Scrum/Agile methodologies, Waterfall implementation, budget management, resource management

LANGUAGES

English, Hindi, Tamil, Spanish

OTHER INTERESTS

Rakuten International

- Employee Diversity and Inclusion Committee - Membership Lead/Events lead o 2021 – 2024

Braven volunteer

- Provide mentorship and interviewing tips for new college graduates, and helped conduct mock interviews for college students

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