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Customer Service Manager

Location:
Providence, RI
Posted:
March 20, 2024

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Resume:

RESUME

MUHYIDEEN HANAFI GIWA

ad4glk@r.postjobfree.com 972-***-**** Raynham, MA 02767

Summary

Looking for a new role where hard work and dedication will be highly valued.

Dedicated Customer Service providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals.

Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Time management abilities and Devotion to giving every customer a positive and memorable experience.

Skills

Leadership

Training and Coaching

Customer Service

Microsoft Office

Experience

Keystone Bank Plc Abuja FCT, FCT

Customer Service Manager 05/2014 - 04/2017

Unity Bank Plc Abuja FCT, FCT

Bank Officer 01/2005 - 06/2012

Loans Disbursement

Collation of Reports from the Branches

Branches visitation for critical enquiries in respect of a defaulted customers

Education and Qualifications

Bayero University, Kano. Nigeria Kano State. Nigeria

MBA 04/2004

PG Diploma in Accounting and Finance 09/2017

University of Maiduguri

(FCT College of Education, Zuba. Abuja FCT)

PG Diploma in Education (PGDE) 08/2014

Kano State Polytechnic, Kano State. Nigeria

Higher National Diploma (HND) Accountancy 11/2000

Plateau State Polytechnic Jos. Plateau State. Nigeria

National Diploma (ND) Financial Studies 09/1995

Professional Examination

Nigeria College of Accountancy Jos. Plateau State. Nigeria

(Association of National Accountants of Nigeria)

Certified National Accountant (CNA) 09/2008

Diploma in Spreadsheet Analysis 11/1993

Trainings

Financial Reporting Council (FRC) Act 02/2012

Nigerian Institute of Management Victoria Island, Lagos. Nigeria

Professional Manager (MNIM) 04/2010

TheoConsulting Ltd Unity Tower Abuja FCT

(Presentation Skills Course) 08/2009

3-Day Course on Wide-Enterprise Risk Management Training 04/2009

Advanced Financial Analysis and Valuation Modelling 05/2008

Diploma in Spreadsheet Analysis 11/1993

Hobbies

Travelling

Reading



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