RESUME
MUHYIDEEN HANAFI GIWA
ad4glk@r.postjobfree.com 972-***-**** Raynham, MA 02767
Summary
Looking for a new role where hard work and dedication will be highly valued.
Dedicated Customer Service providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals.
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Time management abilities and Devotion to giving every customer a positive and memorable experience.
Skills
Leadership
Training and Coaching
Customer Service
Microsoft Office
Experience
Keystone Bank Plc Abuja FCT, FCT
Customer Service Manager 05/2014 - 04/2017
Unity Bank Plc Abuja FCT, FCT
Bank Officer 01/2005 - 06/2012
Loans Disbursement
Collation of Reports from the Branches
Branches visitation for critical enquiries in respect of a defaulted customers
Education and Qualifications
Bayero University, Kano. Nigeria Kano State. Nigeria
MBA 04/2004
PG Diploma in Accounting and Finance 09/2017
University of Maiduguri
(FCT College of Education, Zuba. Abuja FCT)
PG Diploma in Education (PGDE) 08/2014
Kano State Polytechnic, Kano State. Nigeria
Higher National Diploma (HND) Accountancy 11/2000
Plateau State Polytechnic Jos. Plateau State. Nigeria
National Diploma (ND) Financial Studies 09/1995
Professional Examination
Nigeria College of Accountancy Jos. Plateau State. Nigeria
(Association of National Accountants of Nigeria)
Certified National Accountant (CNA) 09/2008
Diploma in Spreadsheet Analysis 11/1993
Trainings
Financial Reporting Council (FRC) Act 02/2012
Nigerian Institute of Management Victoria Island, Lagos. Nigeria
Professional Manager (MNIM) 04/2010
TheoConsulting Ltd Unity Tower Abuja FCT
(Presentation Skills Course) 08/2009
3-Day Course on Wide-Enterprise Risk Management Training 04/2009
Advanced Financial Analysis and Valuation Modelling 05/2008
Diploma in Spreadsheet Analysis 11/1993
Hobbies
Travelling
Reading