LaKeisha Strahan
Fort Worth, TX *****
*****************@*****.***
I have a wide experience in customer service in different employment fields and I’m eager to learn Authorized to work in the US for any employer
Work Experience
Entrepreneur/Business Owner
Body Kandy by Keisha - Fort Worth, TX
March 2018 to Present
I am self employed I make and sell all natural whipped body butters and sugar scrubs and other beauty products I broke my leg June 24th 2020 and I am unable to be full time due to not being able to stand on my feet for long periods of time
Home Health Care Aide
Southern Concept Inc - Fort Worth, TX
August 2017 to June 2020
Made breakfast and snack bags for patients
Took care of hygiene clean clothes and linen
And meds were taken
And house was cleaned
Intake specialist
SHS Group - Euless, TX
July 2019 to April 2020
Data Entry included gathering information from claimants for different law firms all over the United States. Appointment Setter
Jesma Marketing - Fort Worth, TX
August 2014 to July 2019
Setting appointments with homeowners who are interested in solar panels I also have experience in team lead position where I monitored employees to insure they had answered questions on sight coaching and insisted with any problems they had and making sure they kept a clean work space And also worked as a security answering calls taking messages rescheduling appointments as well as confirming appointment times
Sales Representative
SHS Group - Bedford, TX
January 2016 to January 2019
I was a top performer sales associate I was always in the top 10 inbound and outbound calls off a mailer list for interested and potential customers we sold male enhancements beauty products and supplements with up sales I was a dedicated employer working overtime 7 days a week I was an awesome employee I was always referred to do top campaigns I would train new employees and I also was a PRN for the QUALITY CONTROL DEPARTMENT til I was referred to go work in the legal department as an Intake Specialist which I have listed
Customer Service Representative
DSS Research - Fort Worth, TX
May 2006 to October 2008
Data entry and surveying customers about their stay at a hospital and how they were treated by the doctors and staff while updating information if needed. Education
N/A
Paul Laurence Dunbar High School
Skills
• Customer Service
• Customer Support
• Customer Care
• CSR
• Call Center
• HIPAA
• Cold calling
• Analysis skills
• Organizational skills
• Communication skills
• Phone etiquette
• Customer service
Certifications and Licenses
HIPAA CERTIFIED
Present
Additional Information
I am Hippa certified.