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Business Analyst Customer Service

Location:
Chicago, IL
Posted:
March 21, 2024

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Resume:

Connor Quinn

**** ***** ****** ***, *******, IL *0641 773-***-**** ad4g95@r.postjobfree.com https://www.linkedin.com/in/connor-quinn-1ab301226/

EDUCATION:

University of Colorado at Boulder, Leeds School of Business Expected May 2025

B.S. in Business Administration with an Emphasis in Marketing ` Boulder, CO

●Relevant Coursework: Principles of Marketing, Communication Strategy, Principles of Operational Management, Crash Courses Lessons in Marketing

WORK EXPERIENCE:

Wateriders Kayaks Summers 2021 to 2023

Chicago Architecture and History Tour Guide Chicago, IL

●Led daily kayak tours on Chicago River highlighting famous architecture and historical Chicago events while fostering a fun and educational environment for participants

●Utilized leadership and communication skills to ensure safety of all participants and proper maintenance of equipment

●Managed reservations, handled customer support and ticketing, and coordinated trip logistics with team members, ensuring efficient operations

Bravo Interiors, LLC Summer 2019 to 2020

Warehouse Coordinator Chicago, IL

●Organized and recorded warehouse inventory confirming amount accuracy and proper placement in warehouse

●Managed and oversaw daily orders and deliveries of inventory and office supplies

●Implemented quality control methods, such as developing clear labeling procedures and physical quality inspections to accurately track inventory levels

●Effective communication and delegation of work to warehouse employees, creating a positive and productive work environment

Rose Hill Wine and Spirits Fall 2023 to Winter 2023

Customer Service Associate and Security Boulder, CO

Handled monetary transactions in a fast-paced working environment while supporting customer service needs

Oversaw legal requirements in age verification through company procedures

Maintained company inventory through managing the restock process

Provided security during night and game day shifts in order to maintain order

LEADERSHIP AND ACTIVITIES:

Big Shoulders Fund Fall 2016 to Spring 2021

Teen Board Service Committee Member Chicago, IL

●Tutored over a dozen elementary school students monthly in Math, Science, Social Studies, and English nurturing a passion for education and increasing self-confidence among the students

●Planned mass meetings, set yearly goals, and organized monthly volunteering events for each month for 45 attendees to increase our impact on the community

Cradles to Crayons Fall 2018 to Spring 2020

Teen Board Member Chicago, IL

●Nonprofit that provides resources to underprivileged kids in Chicago. Teen Board led volunteer shifts at the “Giving Factory” Volunteer center, which coordinated large groups of volunteers to organize donation materials for those in need

●Collaborated with other Teen Board members to develop new fundraising and event opportunities, while also discussing ways to pursue the organization's mission values outside of the immediate community

●Held a leadership position over the volunteers groups, using efficient operational and communication skills to guide them through necessary procedures and ensuring quality products for donations

ADDITIONAL:

Interests:

●Passionate about hands-on work and opportunities that allow me to directly interact with new communities

●Avid skier and hiker, with great enthusiasm for the outdoors

●Interest in the history and culture of the various places I visit

●Cinema Buff, fascinated by the media creation process



Contact this candidate