Education

Homeschooled Jackson, MS *****

English Math Science Social Studies 06/2000

G.P.A 3.5

Skills

Customer service, Microsoft office, Microsoft excel, Time management, Microsoft word, Microsoft outlook, Communication skills, English, Administrative experience, Office experience, Organizational skills, Quickbooks, Computer literacy, Marketing, Microsoft powerpoint, Cashiering

Experience

Boots & More Jackson, MS 39206

Sales Associate 10/2023 - Present

Established personal connections with customers, exceeding customer service expectations Streamlined inventory management to eliminate the need for stock replenishment Built rapport with clients by providing quality customer service and problem solving Communicated with customer support for clarity on questions that were not answered in the online FAQs Accurately tracked customer orders, identified, and resolved any issues during order fulfillment Performed a full audit of inventory and sales reports, ensuring accuracy A 2 Z Home Improvement Birmingham, AL & Jackson

Receptionist 10/2013 - 06/2022

Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of 20% annually Developed a reputation for prompt, efficient service with a high level of accuracy, receiving top ratings for several months Organized approximately 5 volunteer events that raised ~$.5k in donations Maintained comprehensive knowledge of 4different operating systems, networking technologies, and software applications T'a Fields

601-***-**** ad4g8d@r.postjobfree.com Jackson, MS 39206