Cdl Driver Customer Service

AIRIELLE MYERS

CDL DRIVER

**** ******** ****

Towson, Maryland 21286 410-***-**** ************@******.*** OBJECTIVE

Obtain a CDL Driver employment that will allow an individual with 5 years of professional driving experience to successfully use great driving and communication abilities. SUMMARY

Dispatcher with 3 years of experience working with clients, providing correct logistics for drivers to follow along on their routes, and setting delivery schedules. CDL LICENSED professional with professional driving experience, a great driving record, and a reputation for excellence. Highly adept in route planning and transportation logistics to meet rigorous delivery deadlines while maintaining customer service and satisfaction standards. Leadership abilities, as well as the ability to create rules and procedures to increase safety, driver competency, and operational standards, are required. EXPERIENCE

EDUCATION –

Frederick A. Douglas High School

High School Diploma (May 2007)

CERTIFICATIONS AND

LICENSES -

CDL B and Air Brakes License

(April 2023)

KEY SKILLS -

Conflict Resolution

Customer Service skills

Dependability

Excellent communication skills

GPS Systems and Geography

Basic Computer and Aptitude Skills

Multitasking Skills

Teamwork

[August 2022 to Present ]

Global Messenger Services Arbutus,Maryland

Cargo Van Diver (Non-CDL)

● Delivers Maryland Lottery products to our customers in a safe, courteous, and timely manner.

● Establishes and maintains outstanding relations with customers.

● Reviews and verifies invoices and purchase requests to ensure accuracy.

● Contacts customers to confirm delivery details.

● Determines placement of merchandise, follows safety and lifting protocols during deliveries, and conducts safety reviews.

● Maintains delivery logs and records.

[November 2020 to Present]

Dispatcher Dyson, LLC Parkville, Maryland

Dispatcher

● Using Global Positioning Systems to monitor the location of the drivers

● Communicating with brokers, carriers, and customers

● Directing and organizing logistics activities that may include obtaining shipping rates or negotiating with service providers

● Ensuring carrier compliance with company policies and procedures

● Ensuring prompt receipt and delivery of equipment to and from customers

● Coordinating deliveries with other work units or departments

● Dealing with conflict and being able to solve it quickly

[November 2021 to August 2022]

Amazon Flex Parkville, Maryland

Delivery Driver

● Followed safety rules to keep clean driving record with no accidents or incidents.

● Planned optimal routes to minimize delays and maximize time efficiency.

● Verified contents of inventory loads against shipping papers to determine any discrepancies.

● Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.

● Coordinated with team members and remained flexible in work scheduling to meet service needs.

● Utilized GPS to optimize routes and continuously meet estimated delivery times.

● Loaded and unloaded merchandise efficiently to meet demanding route target

REFERENCES

[Available upon request.]

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