JOSEPH URBINA

**** **** ******, **** ******, CA *0660 · 562-***-**** · ad4g2y@r.postjobfree.com

SUMMARY

Energetic, friendly, and service oriented professional with a strong work ethic who enjoys working hard and assisting people. Enthusiastic and quick learner with outstanding people skills who works well both independently and in a team environment. Main priority is to maximize customer satisfaction by ensuring quality of service.

HIGHLIGHTS OF QUALIFICATIONS

Excellent communication, people and listening skills in written and oral forms with conversational Spanish

Self-motivated with exceptional organizational, time management and multi-tasking skills

Observant and careful with strong safety knowledge and procedural adherence

Experience includes warehouse, packaging, labeling, shipping and direct service/home healthcare provider

Customer service and problem-solving experience with a dedication to ensure customers’ satisfaction

Computer literate with data entry and Internet application skills

Proven ability to establish rapport, build and maintain relationships with customers, coworkers, supervisors and other professionals

Respectful, positive, flexible, punctual and trustworthy team player

WORK EXPERIENCE

Abeanna Healthcare Services, Culver City, CA 2018 - present

Direct Service Provider

Assist disabled adult with daily routines, personal hygiene and independent living skills

Support with running errands, scheduling and transportation for doctor’s appointments

Plan and prepare meals, assist with housekeeping and provide companionship

Provide wraparound services, including advocating for benefits and better health care

Amazon, Eastvale, CA (concurrent) 2021

Packaging Line Operator

Inspected products before shipping to prevent shipping defective and damaged goods to customers

Prepared orders for shipping by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking program

Labeled, recorded and inspected packaging to prepare for shipment or storage

Proved successful working within tight deadlines and in a fast-paced environment

Learned and followed warehouse safety protocols to prevent injuries and accidents

Stocked and sorted packaging and replenished supplies to achieve consistent productivity

Sealed products by applying appropriate fastenings and ties and confirmed seal integrity to prevent product or packaging damage

EDUCATION

East Los Angeles College, Monterey Park, CA 2018 - 2019

College credits, General Education

Montebello High School, Montebello, CA 2014 - 2018

High School Diploma

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