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Office Manager Customer Service

Location:
Green Bay, WI
Posted:
March 20, 2024

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Resume:

DEBORAH DEVOE

**** ********** ****

Suamico, Wi *4313

920-***-****

ad4g27@r.postjobfree.com

WORK EXPERIENCE

MOBILITY WORKS JULY 19, 2019-PRESENT

MENTORING NO LESS THAN 2 PEOPLE AT A TIME

KEEPING AR UNDER $75,000

ANSWERING MULTIPLE PHONE LINES

GREETING CUSTOMERS

ADMIN FOR MULTIPLE 3RD PARTY PROVIDER PORTALS

BILLING 3RD PARTY IN AS TIMELY MANNER FOR MUTIPLE LOCATIONS

RECONCILING PAYMENTS IN SALESFORCE

ASSIST NATIONAL TRAINER IN STATE ISSUES

A MEMBER OF “ASK THE EXPERT” PANEL

MAINTAIN AND TROUBLE SHOOT DOCUTRACK FOR OUR LOCATION

ASSISTING AR DEPT FIGURE OUT WHERE STATE PAYMENTS NEED TO BE APPLIED

ASSIST IN GETTING STATE LOCATIONS RELICENSED

ASSIST OTHER LCATIONS WHEN THEY HAVE NO ADMIN

DO TITLING WITH DMVFOR MUTIPLE WISCONSIN LOCATIONS

RENTAL COORDINATOR

MAINTAINING OFFICE SUPPLIES

TRUDELL PERFORMANCE JAN 14, 2019-JULY 19 2019

• ANSWERING PHONES

• GREETING CUSTOMERS

• SENDING OUT INVOICES WHEN REQUIRED

• ENTERING PAYMENTS

• ORDERING PARTS

• BOOKKEEPING

• ORDERING OFFICE SUPPLIES

• SCHEDULING REPAIR CUSTOMERS

• FILLING PROPANE TANKS

• RENTING OUT UHAUL TRUCKS

VALLEY TRUCKING SEPT 19-JAN. 14, 2019

• DISPATCHING DRIVIERS

• SCHEDULING LOADS

• OFFICE MANAGER

• TAKING PHONE CALLS

• ENTERING BILLING INTO QUICKBOOKS

• DOING PAYROLL

• SCHEDUING MAINTAINANCE OF TRUCKS

GEORGIA-PACIFIC

CUSTOMER SERVICE AND LOGISTICS SPECIALIST APRIL 2018-SEPT 2018 CONTRACT EMPLOYEE FOR PERSONS ON MEDICAL LEAVE

• TAKING OPHNE CALLS FROM CUSTOMERS AND HELPING TO REMEDY ISSUES WITH PRODUCT

• SAP: UPDATING, TRACKING, TRANSFERRING AND DATA MANAGEMENT

• SETTING UP SALES TRANSFERS

• PROCESSING RETURNS

• DEALING WITH CUSTOMER SATISFACTION WITH QUALITY

• ENTERING ORDERS

• SETTING UP DELIVERIES WITH TRANSPORTATION

UNITED HEALTH GROUP

POLICY ADMINISTRATION JUNE 2016-NOV 2017

• TRANSFERRING DATA FROM PHONE CALLS IN COMPLIANCE TO POLICIES

• UPDATING POLICIES PER INSURED REQUESTS

• APPLYING PAYMENTS TO POLICIES

• TAKING PHONE CALLS AND CREATING PHONE CALL RECORDS

• ENTERING DATA FOR NEW POLICIES

LICENSING AND COMMISSIONS JANUARY 2015-JUNE 2016

• LICENSING BROKERS IN VARIOUS STATES

• FIGURING COMMISSION FOR BROKERS BASED ON PREMIUMS

• CERTIFYING BROKERS TO SELL INSURANCE

MCL Industries Pulaski

DATA MANAGEMENT MARCH 2004 - MAY 2014

•• MAINTAINING INVENTORY LEVELS

•• UPDATING VENDER NAMES AND CONTACTS

•• ADJUSTING PRICE CHANGES IN MASTER SYSTEM

•• CHALLENGING SUPPLIERS TO GET US LOWEST PRICE POSSIBLE

•• CREATING NEW PARTS IN SYSTEM

•• CREATING BILL OF MATERIAL FOR NW BUILDS

WOS OpticalGreen Bay

FINISHING TECHNICIAN APRIL 1998 - AUGUST 2003

•• TINTING LENSES

•• ETCHING LENSES

•• GRINDING LENSES

HumanaGreen Bay

DATA ENTRY JUNE 1993 - MARCH 1998

•• ENTERING CLAIMS

•• WORKED FROM HOME

EDUCATION

Oconto Falls High School Oconto Falls

High School Diploma, Jun 1985

Additional Skills

•• ATTENTION TO DETAIL

•• EXCELLENT MEMORY

•• GREAT PEOPLE SKILLS



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