Office Manager Customer Service
Resume:
DEBORAH DEVOE
Suamico, Wi *4313
*************@*****.***
WORK EXPERIENCE
MOBILITY WORKS JULY 19, 2019-PRESENT
MENTORING NO LESS THAN 2 PEOPLE AT A TIME
KEEPING AR UNDER $75,000
ANSWERING MULTIPLE PHONE LINES
GREETING CUSTOMERS
ADMIN FOR MULTIPLE 3RD PARTY PROVIDER PORTALS
BILLING 3RD PARTY IN AS TIMELY MANNER FOR MUTIPLE LOCATIONS
RECONCILING PAYMENTS IN SALESFORCE
ASSIST NATIONAL TRAINER IN STATE ISSUES
A MEMBER OF “ASK THE EXPERT” PANEL
MAINTAIN AND TROUBLE SHOOT DOCUTRACK FOR OUR LOCATION
ASSISTING AR DEPT FIGURE OUT WHERE STATE PAYMENTS NEED TO BE APPLIED
ASSIST IN GETTING STATE LOCATIONS RELICENSED
ASSIST OTHER LCATIONS WHEN THEY HAVE NO ADMIN
DO TITLING WITH DMVFOR MUTIPLE WISCONSIN LOCATIONS
RENTAL COORDINATOR
MAINTAINING OFFICE SUPPLIES
TRUDELL PERFORMANCE JAN 14, 2019-JULY 19 2019
• ANSWERING PHONES
• GREETING CUSTOMERS
• SENDING OUT INVOICES WHEN REQUIRED
• ENTERING PAYMENTS
• ORDERING PARTS
• BOOKKEEPING
• ORDERING OFFICE SUPPLIES
• SCHEDULING REPAIR CUSTOMERS
• FILLING PROPANE TANKS
• RENTING OUT UHAUL TRUCKS
VALLEY TRUCKING SEPT 19-JAN. 14, 2019
• DISPATCHING DRIVIERS
• SCHEDULING LOADS
• OFFICE MANAGER
• TAKING PHONE CALLS
• ENTERING BILLING INTO QUICKBOOKS
• DOING PAYROLL
• SCHEDUING MAINTAINANCE OF TRUCKS
GEORGIA-PACIFIC
CUSTOMER SERVICE AND LOGISTICS SPECIALIST APRIL 2018-SEPT 2018 CONTRACT EMPLOYEE FOR PERSONS ON MEDICAL LEAVE
• TAKING OPHNE CALLS FROM CUSTOMERS AND HELPING TO REMEDY ISSUES WITH PRODUCT
• SAP: UPDATING, TRACKING, TRANSFERRING AND DATA MANAGEMENT
• SETTING UP SALES TRANSFERS
• PROCESSING RETURNS
• DEALING WITH CUSTOMER SATISFACTION WITH QUALITY
• ENTERING ORDERS
• SETTING UP DELIVERIES WITH TRANSPORTATION
UNITED HEALTH GROUP
POLICY ADMINISTRATION JUNE 2016-NOV 2017
• TRANSFERRING DATA FROM PHONE CALLS IN COMPLIANCE TO POLICIES
• UPDATING POLICIES PER INSURED REQUESTS
• APPLYING PAYMENTS TO POLICIES
• TAKING PHONE CALLS AND CREATING PHONE CALL RECORDS
• ENTERING DATA FOR NEW POLICIES
LICENSING AND COMMISSIONS JANUARY 2015-JUNE 2016
• LICENSING BROKERS IN VARIOUS STATES
• FIGURING COMMISSION FOR BROKERS BASED ON PREMIUMS
• CERTIFYING BROKERS TO SELL INSURANCE
MCL Industries Pulaski
DATA MANAGEMENT MARCH 2004 - MAY 2014
•• MAINTAINING INVENTORY LEVELS
•• UPDATING VENDER NAMES AND CONTACTS
•• ADJUSTING PRICE CHANGES IN MASTER SYSTEM
•• CHALLENGING SUPPLIERS TO GET US LOWEST PRICE POSSIBLE
•• CREATING NEW PARTS IN SYSTEM
•• CREATING BILL OF MATERIAL FOR NW BUILDS
WOS OpticalGreen Bay
FINISHING TECHNICIAN APRIL 1998 - AUGUST 2003
•• TINTING LENSES
•• ETCHING LENSES
•• GRINDING LENSES
HumanaGreen Bay
DATA ENTRY JUNE 1993 - MARCH 1998
•• ENTERING CLAIMS
•• WORKED FROM HOME
EDUCATION
Oconto Falls High School Oconto Falls
High School Diploma, Jun 1985
Additional Skills
•• ATTENTION TO DETAIL
•• EXCELLENT MEMORY
•• GREAT PEOPLE SKILLS
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