BILLE Tohnya

SUMMARY

Seasoned professional with over 7 years’ experience in building and improving

processes under the Agile umbrella such as Scrum and Kanban in the development of complex products as a servant leader. Exceptional leadership and project management skills, with firsthand experience in training teams on self-management and development of cross functional skills. Well-organized, systematic, and diplomatic in building consensus and spearheading team impediment removal and enhancing team velocity. Natural at educating and working with product owners in backlog prioritization and story writing. Knowledgeable Scrum Master with experience in a SAFe environment and Program Increment Planning.

EXPERIENCE

JBS Custom Software Solution – Agile Coach / Senior Agile Scrum Master (Clients: Carnegie Learning, Huntington Learning Center, Watch Wire)

Chadds Ford, PA • 04/2022 – Present

● Senior Agile Scrum Master for JBS Custom Software Solutions, coaching C-level management, and organization in the embrace of the agile mind set, with the adoption of Scrum framework and Kanban method through workshops.

● Created a Community of Practice for JBS Scrum master’s to foster continual learning and professional development.

● Transitioned the Carnegie Learning triage team from a Scrum team to a Kanban team for more efficiency, effectiveness, decreased cycle time and increased throughput.

● Worked with Huntington Learning Project Managers to develop a product road map and with teams to map user stories.

● Developed multi- organizational team alignment plan for JBS and Huntington Learning; development and product teams respectively while educating all team members to work as a single scrum team through empowerment and adoption of the scrum values and scrum pillars of empiricism.

● Coached and mentored the Watch Wire team on the benefits of adopting Scrum framework, the benefits of working as a team by removing silos and increasing productivity through increased efficiency. T-Mobile – Senior Agile Scrum Master

Kansas City, KS • 07/2021 – 04/2022

● Scrum Master for dual Metro website teams responsible for order status, confirmation, tracking and activation.

CONTACT

ad4fy6@r.postjobfree.com

410-***-****

Baltimore, MD 21244

SKILLS

SOFT SKILLS

● Agile Project management.

● Backlog management.

● Excellent communication skills.

● Coaching and Conflict

facilitation

TECHNICAL SKILLS

● Project Methodologies: Scrum,

SAFe 6.0, Lean & Kanban.

● Business Modeling Tools:

Microsoft Office Suite

● Tracking tools: Jira, Jira Align,

Confluence, Rally, Trello.

EDUCATION AND TRAINING

Bachelor of Science: Marketing

Minot State University

Minot, ND

CERTIFICATIONS

SAFe 6.0 Advanced Scrum Master

(SASM)

Professional Scrum Master (PSM1)

● Outlined the scope of the Quarter as defined by the business and budget process. Participated in crucial planning milestones for every Quarter.

● Worked with Project Manager to develop a product road map and with teams to map user stories.

● Facilitated multi-team team breakout sessions during PI Planning and collaborated with other scrum master’s during scrum of scrums dependency identification, tracking and resolving.

● Consistently worked to identify project risks, initiated risk mitigation, and implemented risk reduction action plans.

● Assessed and educated teams on metrics of velocity, burndown, cycle time and throughput and collaborated with teams on innovative approaches to drive improvements.

● Monitored and facilitated team ceremonies and educated team members on the importance and need for scrum ceremonies.

● Worked with product owners and product managers to prioritize feature development and enhancements based on critical paths and business needs. MI-GSO / PCUBED - Agile Consultant (Client: LyondellBasell Chemicals) Houston, TX • 01/2021 - 06/2021

● Successfully transitioned pilot waterfall teams to Agile by increasing team empowerment, self-accountability, collaboration, and project visibility.

● Provided training to Agile practitioners in Story Writing, backlog prioritization and sprint goal creation to Product Owner and Scrum Master workshops.

● Coached new teams on how to perform key agile ceremonies such as planning sessions and daily stand-ups and how to effectively utilize Scrum artifacts and metrics such the product backlog and velocity charts, respectively.

● Promoted the application of Agile principles and values and their application through Scrum and Kanban.

● Coached teams in Agile best practices and alleviating pain points with agile processes.

● Coached Product Owner, Project Manager and Development team on feature and sprint alignment via Jira Align.

● Educated and aided teams on the importance and creation of Working Agreements, Definition of Ready and Definition of Done. Par Technology Corp - Scrum Master

San Diego, CA • 04/2018 - 01/2021

● Formed, trained, and nurtured new Scrum and Kanban teams to understand the scrum framework, and agile values.

● Led a Kanban defect triage team to fix 25 defects per sprint for 3 consecutive sprints by reducing cycle time and increasing throughput.

● Created JIRA dashboards and knowledge transfer templates via confluence to provide visibility and transparency.

● Used relationship management skills to shield my development teams from outside interruptions, limiting context switching and resolving team conflicts, thus, maintaining a focus on iteration goals.

● Facilitated scrum ceremonies including backlog refinement, iteration planning, Daily stand-up, retrospectives, and release planning sessions.

● Collaborated with Product Owners in backlog ordering with a focus on ROI and provided guidance in writing user stories.

● Facilitated team building activities with a focus on re-enforcing the Scrum Values of Courage, Commitment, Focus, Openness and Respect. Agilysys - Scrum Master

Bellevue, WA • 06/2016 - 03/2018

● Improved story point estimation processes and increased committed versus completed percentages to 90% accuracy by having effective backlog refinement and sprint planning sessions.

● Facilitated weekly synchronization meetings to identify cross-team blockers, assign blocker owners and track their removal.

● Ensured Scrum teams are empowered, have solid understanding of Scrum processes and excellent discipline by following Agile Project Management with Scrum.

● Championed and educated teams on Scrum ceremony facilitation such as the daily stand-up, bi-weekly team review and retrospective sessions, ensuring team members understood, recognized, and got value from the sessions.

● Coached teams on identifying and removing impediments and protected team members from interruptions and distractions to reduce context switching and maximize productivity.

● Assisted with teams' internal and external communication, improving transparency, reducing bottlenecks and dependencies.

● Developed and maintained a solid partnership with key project and business stakeholders and worked collaboratively towards a common goal.

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