HADRAT JACKSON
**** ****** **, *******, *********, 38106, US • 901-***-**** • ***************@*****.*** Recognized on a regular basis for outstanding performance and contributions to whatever industry I’m involved with success. Calendar management, scheduling, data entry, and database administration are all areas where she shines. Administrative Assistant with experience coordinating, planning, and supporting daily operational functions who is analytical and detail-oriented. Capable of managing multiple projects at once while maintaining a high level of accuracy. Experienced administrative professional with a strong background in clerical, accounting, and records management. Customer Appreciation
Communication
Organized
Event coordination and management
Excellent organizational and multitasking abilities Strong interpersonal and communication skills
Customer-centric approach
Vendor management
Problem-solving and decision-making skills
Proficient in event management software and MS Office Suite Appointment setting
Report analysis
High School - 2011
Central High School - Memphis, TN
Business Administration - Some college (No degree) Lincoln University - Jefferson City, MO
Executive Assistant - May, 2019 to June, 2022
Memphis Urban League - Memphis, TN
Coordinated and managed group bookings for events, conferences, and meetings, ensuring a seamless and enjoyable experience for clients and attendees.
Worked closely with clients to understand their specific needs and requirements, tailoring services to meet their expectations. Oversaw event logistics, including room setup, catering arrangements, audiovisual equipment, and other necessary arrangements. Acted as the primary point of contact for group inquiries, providing timely and professional responses to ensure client satisfaction. Developed and maintained positive relationships with vendors and partners to secure cost-effective services and resources. Implemented efficient reservation and booking systems, reducing response times and streamlining processes. Event Assistant - June, 2022 to July, 2023
University of Memphis Distinguished Awards - Memphis, TN Improved guest satisfaction with food and beverages by responding to requests and complaints quickly. Used excellent communication and interpersonal skills to ensure smooth and efficient operations when interacting with all parties, including children, parents, management staff, and fellow team members. Directed the team in setting up the banquet space and keeping it clean and presentable for guests. Made guests aware of the venue's rules and reported any infractions or violations to the proper authorities. Greeted and directed guests and explained seating arrangements to keep tables organized at private events. Greeted attendees, double-checked invitations, and ensured proper seating. Professional Summary
Skills
Education
Work History