Aruna Wilondja

***** * ******* ***

520-***-****

ad4fps@r.postjobfree.com

Objective:

To obtain a position in customer service where I can use my excellent communication and problem-solving skills to provide exceptional service to customers. Summary:

Highly motivated and detail-oriented customer service professional with over 3 years of experience in providing outstanding customer service. Skilled in resolving customer complaints and ensuring customer satisfaction. Proficient in using customer service software and tools to track and manage customer interactions. Experience:

[Maximus], [Phoenix, AZ]

Customer Service Representative, [2022 - Present]

- Respond to customer inquiries via phone, email, and chat in a timely and professional manner

- Resolve customer complaints and issues by providing accurate information and finding appropriate solutions

- Maintain accurate records of customer interactions using customer service software

- Collaborate with other departments to resolve complex customer issues

- Meet and exceed customer service goals and objectives

[Amazon], [Phoenix, AZ]

Customer Service Associate, [2020 - 2021]

- Assisted customers with product inquiries and provided recommendations

- Processed customer orders and returns using the company's order management system

- Resolved customer complaints and issues by providing exceptional customer service

- Maintained accurate customer records and updated customer information in the company's database

Education:

[Paloverde High school], Â [2020]

[Grand Canyon University ], [Mechanical Engineer &Technology], [2025] Skills:

- Excellent communication skills

- Strong problem-solving skills

- Ability to work in a fast-paced environment

- Proficient in using customer service software and tools

- Ability to work independently and in a team environment References:

Available upon request.

Contact this candidate