Customer Service Continuous Improvement

Herman A Guerra

***** *** ***. ***#***, yucaipa, Ca 92399

909-***-****

*************@*****.***

Professional Summary

Dependable fullfilment center industry worker equipped for fast-paced work and changing daily

needs. Meets needs with attention to detail and hardworking approach. Seeks out opportunities

to go beyond basics and positively impact team.

Talented PSP1 Associate dedicated to continuous improvement to keep everything running

smoothly. Highly analytical and organized in addressing routine needs and managing unique

circumstances.

Skills

* Workplace safety * Customer service

* Teamwork * Motivation

+ Multitasking + Materials distribution

Experience

PSP1 Associate Nov 2020 - Jul 2023

Amazon - Beaumont, Ca

A Trained Associate Is trained for 5 positions To perform tasks in a fast pace work

environment, packing: 160 items per qaurter required from packer to be scanned,and placed

in an assembled box that is taped sealed safely and ready for shipping. Rebinning 440 items

per qaurter required from rebin associate, single item in tray from the conveyer must be place

in a shoot to be packed by packer. Induct: single items are scanned and sent to rebiners.Simple

count items are sent by robots to station for counting items,the number amount of items typed

in the scanner key board count must be accurate.

Education

Post Secondary Vocational College Diploma : Business Office Administration Aug 2014

United Educational Institue - Riverside, CA

* GPA 3.13.

iN * Graduated with honors star for perfect Attendance.

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