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Customer Service Phlebotomy Technician

Location:
Lubbock, TX
Posted:
March 19, 2024

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Resume:

Criselda Ornelas CPT - Phlebotomy Technician

Lubbock, TX 79403 806-***-**** ad4fnk@r.postjobfree.com

PROFESSIONAL SUMMARY

Hardworking employee recognized for quality customer service, multitasking abilities, and excellent time management skills. Devoted to providing clients with a positive and memorable experience. Eager to utilize specialty training in blood collection and testing techniques to support medical facilities and alleviate patient anxieties.

PROFESSIONAL SKILLS

●Knowledge of medical terminology, disease processes, anatomy, and physiology

●Understand the responsibilities of patient care and monitoring, safety, and compliance

●Grasp the importance of customer service, bedside manner, communication skills and professionalism

●Appreciate the role of HIPAA, OSHA, COLA and CLIA-waived testing

●Collect blood and non-blood specimens for testing and analyzing in a clinical laboratory

●Effectively communicate with patients, doctors, and medical staff efficiently

●Verify patients’ identity to ensure proper labeling of specimens and entry of information into a database

●Assemble and maintain equipment such as needles and specimen containers

●Waste reduction, temperature monitoring, inventory and restocking procedures

●Keep a clean, sanitary, and safe work environment

EDUCATION

MedCerts Livonia, MI Feb 2023 – Current

Phlebotomy Technician Program: NHA - CPT Certified

Estacado High School Lubbock, TX Aug 2007

PROFESSIONAL EXPERIENCE

Roosevelt High School Lubbock, TX Sep 2022 – Dec 2022

Cafeteria Worker

●Maintained cleanliness by performing regular inspections of work areas and food deliveries

●Served food in consistent and healthy portions

●Operated cash register for processing student payments

●Cleaned silverware and upkeep regular cleaning tasks

McLane Company Lubbock, TX Jan 2022 – Sep 2022

Selector IV Full Case

●Fulfilled orders quickly to accomplish challenging daily objectives

●Selected products and items from shelves and pallets to fulfill customer orders

●Picked products from designated locations using various tools and transferred to appropriate areas for further processing

ADDITIONAL INFORMATION

Languages: Intermediate Spanish proficient



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