Customer Service, Computer know MS Office, Safety Officer
Resume:
Liberty Center, OH *****
Deborah Studer
Experience:
January 24, 2024 H & R Block
CSP:
Answer phones, complete appointment reminder calls, take payments, scan client information into clients files, and make follow up calls with prior clients
Assist: Tax preparers as needed
August 2011 to July, 19, 2023 Recovery Services of Northwest Ohio Inc.
Outpatient Napoleon OH
Support Staff
General Office - Daily deposit of inflow of receivables. Schedule all appointments for the site clinicians and nurse practitioner. Register chart information for the potential client. Open Access complete the financial information for the client and review payment information at that time.
Assist – Clinical & site supervisor as needed.
August 2011 to March 2023
Site Safety Officer: Arrange safety drills throughout the year (Fire, workplace violence, hazards, natural disasters, & medical emergencies). Complete agency quarterly report for Board review. (removed from job duties March 3, 2023
July 2002 to August 2011 Recovery Services of Northwest Ohio, Inc.
Fresh Start Home Alvordton, OH
Office Manager
General Office – Maintain weekly inflow and out flow of client’s payee account. Weekly deposit of inflow of receivables. Maintain weekly and monthly updates of client records, transfers, discharges, and admissions.
Complete weekly and monthly reports for financial assistants and CFO.
Assist – Clinical & Program Directors as needed.
Residential Site Safety Officer – Complete training of Clinical and residential monitoring staff for safety and housekeeping for the facility. Arrange safety drills throughout the year (Fire, workplace violence, hazards, natural disasters, & medical emergencies).
Data Entry – Daily entry of staff activity work logs for billing and any other office duties required.
Food – Supervise in the purchasing of food for the residents, and also in the procurement of food donations by bakeries, meat lockers, and grocery stores. Inventory control of pantry and meat stock & menu structure
Community Service supervisor- Supervise client that have required community service from the courts
Cooks – Supervise all the residential cooks. Scheduling of weekly work assignments.
Sept. 1999 to July 2002 Fresh Start Home Alvordton, OH
Case Manager
Transportation – Supervise and assist in the transporting of residents to and from Fresh Start
Food – Supervise in the purchasing of food for the residents, and also in the procurement of food donations by bakeries, meat lockers, and grocery stores. Inventory control of pantry and meat stock.
Assist- the residents who can work in obtaining employment in the area, and continuously seek out new employment opportunities for the residents
Assist- the Administrator as needed
Arrange- medical and legal appointments for the residents and transport them to their appointments
Night Security – Supervise all night and weekend staff. Scheduling of daily work assignments
Requests – Respond to written correspondence from inmates wanting residency
Cooks – Supervise all the residential cooks. Scheduling of weekly work assignments
Oct. 1998-Sept. 1999 Fresh Start Home Alvordton, OH
Registered Candidate, Counselor
Lead group sessions, Individual counseling, Presented weekly lectures
Jan. 1997- Dec. 1998 RLJ Management Montpelier, OH Site Manager, apartment complex
Duties: Collected monthly rents, completed monthly inflow and outflow of cash records
Participated in unit inspections and upkeep, hired contract workers for repairs and
up-keep of the property. Maintain accounting records for HUD and Section 8 housing authorities.
Handled any resident problems and complaints
Aug. 1995- Jan. 1997 Montpelier Dealer Auto Auction
Reconditioning Manager
Duties: Recruitment, training and discharge of employees
Maintained weekly supplies and monthly inventory
Scheduling of daily work assignments for all shifts
Education:
1979 Coldwater High School Coldwater, MI
High School Diploma
2001 Northwest State Community College Archbold, Ohio
Associates in Applied Business
2011 Colorado University Online
Bachelors in Criminal Justice
Special Skills:
Data entry: Microsoft Word, MS Excel, MS PowerPoint,
Multiple years of experience as a manager and as a supervisor.
Multiple years of front desk, support, and customer services experience.
References:
Rachel Mowery
454 Rohm Dr.
Napoleon, Ohio 43545
ad4fn1@r.postjobfree.com
Courtney Rogers
107 W. Cherry St.
Liberty Center, Ohio 43532
ad4fn1@r.postjobfree.com
Steven Anglemyre
464 Second Street
Liberty Center, Ohio 43532
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