Gail A. Hengesbach

*** **** **.

Mason, MI ***** 517-***-**** ad4fm6@r.postjobfree.com

PERSONAL STATEMENT

As an employee, I am service-oriented and willing to go beyond what is expected. You will find me to be conscientious and a team player. I know the importance of treating patients attentively, whether in-person or over the phone. I have experience working as a receptionist in various settings.

SKILLS

●Greeting and assisting patients with check-in

●Updating demographics and insurance information

●Prioritizing tasks and time management

●Data-entry

●Experience with EMR and generating reports

●Multi-tasking and communication

EXPERIENCE

Graff Chevrolet - Receptionist

2023-current

Answer phones, greet customers

Scanning documents

.

Sparrow Lab - Tech Assistant I

1996 - 2023

●Enter physicians in Lab & Pathology database. Notify IT Dept and Lab team of updates.

●Call physician offices to obtain requested data.

●Interact with IT Department and Medical Staff Departments for updates in adding and removing providers. Perform change in practice locations.

●Assist in training caregivers in building providers.

●Assign appropriate ICD-10 diagnosis codes for compliance purposes. Attend further training as needed.

●Review records in electronic imaging system for documentation.

●Review fax file daily for any interruptions in transmitting successfully.

EDUCATION

Montcalm Community College - Medical Insurance and Coding, 2005