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Customer Service Tech

Location:
Springville, CA
Salary:
38 - 42
Posted:
March 19, 2024

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Resume:

RONALD BROWN

ad4fbn@r.postjobfree.com

559-***-****

Bakersfield, CA

Thoroughly prepared service Tech foreman with 25 plus years of experience organizing and planning work schedules, supervising Tech, and providing quality customer service. To seek and maintain full-time Employment that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Summary:

American Inc Service Construction Foreman 05/2022 - Present

Field foreman for the Market Refrigeration in the company.

Installed and started up variety of Rack systems Hill, Hussman, Kysor warren

Installed or upgrade BMS or RMS system (CPC Novar Danfoss)

Store remodels led crews for projects

Installed loop systems

Installed individual circuit systems, 25-30 circuits

Led team in installing cases up to 130 cases on some jobs

Managed timeline,schedules.

Verified jobs were done on time or before schedule time.

Maintained proper inventory for projects (pipe, fittings, valves and misc supplys )

Performed weekly time cards, Held weekly safety meetings at jobs sites.

CBRE/Walmart

HVAC/R Manager -Service Tech

07/2019 - 05/2022

Serviced and Maintained all Market refrigeration, HVAC, RTU and AHU units at Walmart .

Managed 31 stores 11 Technicians 1 PM tech.

Area of coverage was Bakersfield to Oxnard, Ridgecrest and Palmdale /Lancaster.

Techs work schedule with service Channel Verified correct production with KPI Metrics in Tableau

Managed 3rd party vendor work orders, repairs and after hour calls.

PM services, Maintain and scheduled in my area of coverage.

Scheduled case cleaning Condenser coil washing for contracted Vendor

Handle and address all HVAC/R emergencies that would arise.

Maintained budget for all HVAC/R

Performed planned and unplanned store walks weekly.

Managed store remodel on HVAC/R side

American Inc Field Service Technician

07/2007 - 07/2019

Service technician throughout the central valley Serviced and installed variety of Market refrigeration equipment (Hill Phoenix Hussmann Kysor warren etc) Serviced and installed variety of HVAC equipment Supervised installation of two Co2 market refrigeration system for Walmart Supervised installation of DX Parallel Racks,Glycol rack system for market refrigeration for Walmart,from Ground up to major Expansion Installed new Targets from ground up Installed,Maintain and Navigate well through variety refrigeration and Building automation ( CPC, Novar, Danfoss) Skilled at working independently and collaboratively in a team environment Self-motivated, with a strong sense of personal responsibility Worked flexible hours across night, weekend and holiday shifts Identified issues, analyzed information and provided solutions to problems

Pacific Rim Mechanical Service Technician

,04/2004 - 07/2007

For the greater Los Angeles branch Serviced and repaired various types of HVAC equipment throughout Southern California Serviced and maintained assigned accounts such as (J&J Company, Avery label, B.N.S.F Railroad and USBank) Excellent troubleshooting skills, especially at keeping equipment down time to minimal for customers. Excellent communication skills with internal and external customers Knowledgeable with various types of building automation

HVAC Specialist

Keck Graduate Institute

02/1992 - 04/2004

Serviced and maintained 300 nominal ton Thermal Storage System Serviced and Maintained 125 nominal ton gas fired double effect absorption chillers Serviced and maintained all E.M.S on campus with no vendor support including hardware and software Serviced and replaced a variety of VSD on air handlers, chilled water and Building heating water systems Installed and commissioned all HVAC systems for construction and T.I Projects

Education: Citrus College Refrigeration/Air conditioning certificate

Duarte High School

Diploma

LICENCE/CERTIFICATE

California State Contractors License C-20 (inactive)

EPA Universal

A.Q.M.D. certified auditors License

SEMINARS/TRAINING

Novar

CPC

Danfos

Quality Education System

Cadence Project Management



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