Customer Service Representative
Resume:
Gloria Echi
Member support associate.
Contact
Riverdale Georgia
ad4f9x@r.postjobfree.com
Objective
Highly motivated and experienced remote customer service agent with two years of experience as a customer service representative and three years as an administrative clerk in the military. Committed to providing excellent customer support and ensuring customer satisfaction. Seeking an opportunity to utilize my skills and contribute to a dynamic organization.
Education
Southcobb high school
Marietta Georgia
High school diploma
Insurance producer license
Key Skills
Leadership
Attention to detail.
Problem-solving
Communication
Adaptability
Customer service
Time management
Analytical
thinking
Integrity.
Technical proficiency
Experience
May 2022 —October 2023
USAA
Property and casualty insurance agent. (Customer service representative).
-Provide excellent customer service to members.
-Offer suitable insurance coverage options.
-Help individuals and businesses protect their property and assets against risks and losses.
-Evaluate clients' insurance needs and recommend appropriate policies.
-Process insurance applications and handle policy renewals
-Answer member inquiries and provide policy information.
-Assist in filing and processing insurance claims.
-Stay updated on industry trends, changes in regulations, and new insurance products.
-Attend training sessions, workshops, and continuing education courses to enhance knowledge and skills.
Aug 2019–June 2023
US ARMY
S1 (Administrative clerk)
-Maintain personnel files and records.
-Coordinate and manage calendars and schedules.
-Conduct research and gather information as needed.
-Assist with processing and distributing classified materials.
-Create and update databases and spreadsheets.
-Support the maintenance of security protocols and procedures.
- Provide excellent customer service and support to military
personnel and their families.
References:
Available upon request.
Contact this candidate