Zafir Mawla

** ******** ******, ********, ** ****0

845-***-**** • ad4f5f@r.postjobfree.com

QUALIFICATIONS

Well-trained Management Analyst with professional experience in leading a team. Highly skilled in operations, human resources, and management. Possess solid analytical, relational, and communications skills. Experienced in generating reports, analyzing data, and providing advice to management. Key areas of expertise include:

Public Policy Affairs

Regulatory Compliance

Team Collaboration

Operations Management

Data Gathering/Analysis

Reports

Record Maintenance

Human Resources

Conflict Resolution

EDUCATION

Master of Public Administration with Dual Specialization in Human Resources and Operations Management, John Jay College of Criminal Justice, New York, NY, January 2014 – August 2017

Bachelor of Arts in Sociology, State University of New York, New Paltz, NY, August 2008 – May 2012

PROFESSIONAL EXPERIENCE

Human Resources Talent Acquisition Specialist

Bonura Hospitality Group

2951 US Route 9W, New Windsor, NY

March 2022 - Present

Manage the recruitment process by focusing on various hospitality positions, as well as key management positions for five venues operated in the Hudson Valley Region of New York: West Hills Country Club, The Grandview, Shadows on the Hudson, Water Club Luxury Living, and Residences at West Hills Country Club.

Coordinate with hiring managers to implement recruitment strategies to meet the department’s long and short term hiring needs, also employing traditional sourcing strategies and resources.

Work closely with the creative team to develop new and creative ways for advertising recruitment needs.

Attract candidates using various sources including job posting boards, recruitment firms, career fairs, social media networks, and resume databases.

Actively build a database of candidates and establish a network for recruiting using the appropriate networking tools, such as LinkedIn, Indeed, Job Boards of Local Colleges including the Culinary Institute of America, and the Bonura Hospitality Group's Careers website page.

Administer the New York State Sexual Harassment Training for all properties on an annual basis and provide training to new managers on topics such as interview etiquette, recruitment, compliance, and progressive discipline.

Ensuring new hire compliance procedures, completion of all eI-9s and rate of pay sheets, and filing of all onboarding documents.

Work with managers to discuss concerns on employees relative to issues corrective action forms and termination proposals to ensure smooth functioning of each business.

Human Resources Generalist

Retail Group of America, LLC

1282 Palisades Center, West Nyack, NY

June 2019 – February 2022

Ensured new hire compliance procedures, informed hiring managers of background check statuses, completion of all eI-9, and filing of all hiring documents before onboarding and approving every hire in ADP Workforce Now/TotalSource.

Created offer letters for all positions, provided Post COVID-19 Work Policy Memorandums, respective job descriptions, and other business policies for acknowledgment purposes.

Informed the Payroll Manager and Human Resource Manager of all promotions, employee reassignments, pay rate changes, as well as termination of full-time employees to ensure proper PTO payout and benefits termination.

Prepared weekly reports on new hires & terminated employees, outstanding handbook compliance, weekly Indeed adverts for recruitment, and storewide time card edits and outstanding meal waivers. Coordinated with Regional Manager weekly to post all job adverts on Indeed and use applications for recruitment purposes.

Provided tools for Sexual Harassment training for all employees in respective states (NY, MA, CA, GA and VA) and ensure full compliance on completion of training using Guardian HR.

Received concerns on employees relative to ongoing store issues, corrective action forms, and termination proposals from Managers on a weekly basis and have them discussed on weekly HR calls with respective Managers to determine all appropriate solutions on all concerns.

Oversaw managers executing Daily COVID-19 questionnaires with questions suggested by the CDC for employees to ensure workplace safety for all stores.

Kept abreast of all CDC guidelines, as well as State and Local mandates for all locations to ensure COVID-19 compliance, as well as workplace safety. Assisted the Human Resources Team in implementing and migrating all employee data from ADP Workforce Now to ADP TotalSource in December 2021.

Floor Manager

Billy Beez USA, LLC

1282 Palisades Center Dr, West Nyack, NY

October 2018 – June 2019

Worked closely with the venue manager and assistant manager to by leading and managing all

operational aspects of cleanliness and safety of the park with the help of play attendants andmaintenance team.

Ensured success and optimal function of the park by accomplishing all performance objectives with peak safety and security standards.

Guaranteed guest and team member satisfaction while making sure all standard operation procedures were met.

Promoted to Human Resources Generalist for parent company, Retail Group of America, in June 2019.

Shift Leader

Dunkin Donuts

1404 Union Ave, Newburgh, NY

March 2017 – October 2018

Delegated specific tasks to crew members throughout shifts, verified money on all cash registers and

safe, and reported financial discrepancies to upper management.

Stocked inventory and keep abreast of current and future promotions. Coached and disciplined employees, issued disciplinary reports when necessary.

SKILLS

●Microsoft Office (Word, Excel, Powerpoint, and Outlook)

●ADP (Workforce Now, TotalSource, eI-9, and Screening & Selection Services)

●Guardian HR (Sexual Harassment and High-Level Management Training)

●GoHire (eI-9, Onboarding, and Document Retention)

CERTIFICATIONS

●Member of Society of Human Resources Management

●New York State Notary Public

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