Customer Service Team Member

Ji Yeon Lee (Jeannie)

*** ******* **.

Clyde, TX 79510

903-***-****

********@***.***

SKILLS

Fluent in Mandarin Chinese and Korean

Proficient in Word, Excel and Video Editing

Customer service and time management skills

Years of experience in the retail and food industry

Experience

* Part-time Cashier, Baker’s Dozen Donut (Rowlett, TX, 11,01,2019-10,15,2023)

- operating cash registers, greeting customers, taking food and drink orders, and completing transactions.

* Homecare Attendant, Korean Home Healthcare Inc . (Dallas, TX, March .01 2017- May.30.2023)

-Provide health care services in patients residences

-Perform domestic and household tasks

-Transport and accompany patients to doctors office or to hospital

-Administer simple prescribed medications

-Assist with clients’ personal care activities

-Monitor patients (vital signs, temperature, respiration, etc) and report on their condition

-Maintain patient’s care records and document provided services

*Manager, Jeannie's Cafe (Plano Texas, 2007-2012)

-Owned and coordinated operations of the restaurant within an office environment

-Meeting and greeting customers, and fulfilling their orders to satisfaction

-Keep up a consistent and fast-paced schedule in a working office environment

-Answering inquiries and assisting the customers

-Maintaining high standards of quality control, hygiene, and health

-Checking stock levels and ordering supplies

*Manager, Sushi bar in Koger, McKinney. TX (August,2008-May,2010)

EDUCATION

HanYang Cyber University, English: March.2019- 2021

Brookhaven College, ESL class: 2007

Taiwan National Former Education University: Chinese Language Center, 1989-1990

Han Yang University, Music composition: 1985-1989

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