Milagros Montseny Medina

Austin, TX

786-***-****

ad4f1s@r.postjobfree.com

Experienced server bringing enthusiasm, dedication and exceptional work ethic. High energy and outgoing with dedication to positive guest relations. High volume dining, customer service and cash handling. Detail oriented, bilingual and able to learn new tasks quickly and effectively.

Work Experience

Delivery Driver

08/2020 to current

Lone Star Overnight

Austin, TX

Load +50 customer orders into delivery van per day

Obtain customers’ signatures for proof of receipt

Confirm deliveries on wire service orders

Inspect inventory and arrangements for damage, reporting any issues

Clean delivery van and work areas regularly

Banquet Server

08/2018 to 07/2020

The Guitar Hotel

Miami, FL

Knowledge of event menu items and their contents appropriate table settings and service ware, and the correct preparation and garnishing methods.

Responsible for setting up, serving and maintaining and breaking down banquet events. Ability to carry large and heavy trays on a continuous basis.

Routinely clean table linens, table settings, glassware, counters, floor, storage areas and service refrigerators. Serve the food and/or beverage in the order and to the exception of the supervisor to ensure consistency throughout the banquet.

Promptly remove dishes as guest complete each course and/or meal at the end of each meal or function.

Once banquet is complete, reset banquet room according to supervisor’s specifications to ensure the readiness of the room for the following function.

Restaurant Server

11/2017 to 07/2018

Don Julio Restaurant

Miami, FL

Possessed high levels of product knowledge to assist guests and answer questions and inquiries. Required to learn POS system and obtain a food handling certificate.

Administered purchases through POS system (cash register), credit transactions and check endorsements. Conducted verbal communication techniques to interpret orders and provide specials on menu, Input orders with specified detail requests into system

Organized all aspects of the room and facilities setup, food service, and beverage service

Skills

Customer service - 6 years

Serving - 6 years

Food service - 6 years Restaurant experience - 6 years Banquet experience - 5 years Guest services - 6 years

Hotel experience - 5 years

Education

Havana Costumer Service Polytechnical

High school or equivalent

Costumer Service

Havana

09/1985 to 07/1989

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