SJ

SIERRA JACKSON

Professional Summary

Results-driven excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

Baton Rouge General Hospital - Housekeeper

8490 Picardy Avenue

09/2020 - 01/2023

● Disposed of trash and recyclables each day to avoid waste buildup.

● Hang, cleaned and rehung draperies to maintain freshness.

● Handled requests for extra linens, toiletries and other supplies. Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.

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Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.

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Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

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Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

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ad4f0m@r.postjobfree.com

225-***-****

Baton Rouge, LA 70802

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Skills

● Quality Assurance Controls

● Room Assignments

● Room and Public Space Cleaning

● Greet Guests

● Room Sanitization

● Reading Comprehension

● Speaking

● Cleaning and Maintenance

● Proofreading

● Grammar

● Receiving Support

● Coordination

● Credit Card Payment Processing

● Customer Consulting

● Cash Handling

● Ability to Lift 40 Pounds

● Issue Refunds

● Self-Checkout Assistance

● Monitor Security

● Call Transfers

● Maintain Security

● Bookkeeping

● Reminder Calls

● Process Payments

● Data Inputting

● Documentation

● Network Monitoring Software

● Writing

● Facility and Grounds Patrol

● Control Crowd

● Safety and Security

Walmart - Customer Service Representative

Baton Rouge, LA

04/2017 - 09/2020

Andy Frain Security - Security Officer

Baton Rouge, LA

01/2017 - 11/2019

Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

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Exhibited high energy and professionalism when dealing with clients and staff.

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Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

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Utilized customer service software to manage interactions and track customer satisfaction.

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● Delivered prompt service to prioritize customer needs.

● Investigated and resolved customer inquiries and complaints quickly. Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.

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Conducted regular patrols of key areas to spot and control security concerns.

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● Wrote detailed reports of all security breaches and investigations. Investigated suspicious activities and persons to maintain security of premises.

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Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

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● Responded quickly to emergency situations to assess and deflect issues. Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.

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● Dispatching

● Perimeter Patrol

● Fire Safety Regulations

● CPR Certified

● Repairing

● Preventing Incidents

● Code Enforcement

● Security Guard License

Education

08/2016

Broadmoor Senior High School

Baton Rouge, LA

High School Diploma

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