Customer Service Team Member
Resume:
Latricia Miley
Melbourne, FL *****
ad4f0d@r.postjobfree.com
Actively seeking a customer service position where I can optimize my problem-solving and organizational skills to contribute to increased customer satisfaction. Strong multitasking skills and fast learning ability ensure quick contribution to your customer service team. Able to effectively communicate with customers using a multitude of channels to provide world class service with every interaction. Recognized for proactively maintaining an in-depth knowledge of all products and promotions. Able to work successfully as a team member and as an individual contributor. I have Exceptional communication skills with the ability to remain calm and convincing in negative situations.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Shift Manager
Racetrac - Melbourne, FL
May 2023 to Present
Managing shift, food handling, cash handling
Cashier/Customer Service
CREST CLEANERS - Melbourne, FL
March 2018 to Present
34986-2492
Packaged and provided clean garments to customers and collected payments from them. Receiving soiled/stained clothes, linen from the customer. Charging appropriately and issuing them a return receipt. Categorizing the received clothes based upon the type and standard of the fabric. Reviewing the stains on the clothes and cleaning it by applying appropriate chemicals. Drying and ironing the processed clothes. Cashier/Food Handler
Wawa - Palm Bay, FL
May 2020 to April 2023
Cashier/Sales Associate/Customer Service
Wawa - Palm Bay, FL
May 2020 to April 2023
Luv and Care Janitorial Service - Fort Pierce, FL
November 2015 to January 2016
34950
Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met. Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers. Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas. Sweep, scrub, wax, and polish floors, using brooms, mops, and powered scrubbing and waxing machines. Dust and polish furniture and equipment. Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items.
Pet Smart - Port Saint Lucie, FL
April 2015 to December 2015
shelves, execute pricing, re-organizing, and display set up, provided an excellent store atmosphere and deliver a great customer experience. Clean and organize stock room, Swept and mopped sales floor at end of day. Receiver Checker Unload, picked, staged and loaded products for shipping Pet Smart - Jupiter, FL
July 2015 to August 2015
15998 Walgreens drive.
Jupiter FL. 33478
Receiver Checker Unload, picked, staged and loaded products for shipping. Conduct a monthly, quarterly and yearly audit of warehouse stock. Work at a rapid pace to meet tight deadlines. Verified and recorded the count and condition of cargo received. Removed pallets, freezer boxes and damaged products from returning trailers. Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% accident rate.
Angel's Answering Service
March 2012 to April 2014
SE Federal Hwy - Stuart, FL
1989 to 1989
34994-3949
Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions. Education
Diploma
Receive Jefferson High School - Tampa, FL
June 2012
Skills
• Clean
• Janitorial
• Clean Room
• Cleanroom
• Customer Service
• Food Service
• Warehouse Experience
• Customer service
• Cash register
• Cash handling
• Sales
• Shift management
• Communication skills
• English
• Training & development
• Management
• Quick service & fast food restaurant
• Retail management
• Supervising experience
Certifications and Licenses
Driver's License
Contact this candidate