Nicholas Smith

Chattanooga, TN ad4ezs@r.postjobfree.com 423-***-****

Summary

Experienced Software Developer with expertise in database design and analysis, seeking an Business Intelligence Developer role to leverage technical skills for strategic insights and decision-making.

Skills

● Databases: Expertise in managing and working with various relational database management systems such as MS SQL Server, MySQL, and PostgreSQL, as well as NoSQL solutions like MongoDB.

● Reporting: Proficiency in utilizing reporting tools such as SSRS (SQL Server Reporting Services) and SSIS (SQL Server Integration Services) to create informative and insightful reports for data analysis.

● Technical Skills: Advanced Excel (data analysis, formulas, pivot tables), programming and scripting, cybersecurity awareness, and project management.

● Use Cases: Ability to gather, analyze, and document user requirements using use cases, which describe the interactions between users and the system.

● User Stories: Skill in capturing user needs and expectations through user stories, which provide a user-centric perspective on system requirements.

● SDLC Methodologies: Familiarity with Agile and Waterfall software development methodologies.

● Communication: Effective stakeholder management and creation of clear, comprehensive technical documentation.

Professional Experience

Software Engineer Team Lead Oct 2020 - Oct 2023

TransCard Chattanooga, TN Hybrid-Remote

● Mentored and led a cross-functional team, driving the development and improvement of financial transaction systems, resulting in enhanced efficiency and data accuracy.

● Collaborated with stakeholders to gather requirements, translate them into technical solutions, and ensure successful project delivery through effective user acceptance testing.

● Championed Agile methodologies as Scrum Master, fostering collaboration, accountability, and continuous improvement within the team by facilitating sprint planning, execution, and retrospectives. I/S Team Lead Feb 2019 - Oct 2020

Blue Cross Blue Shield of TN Chattanooga, TN OnSite, Remote

● Led the development and automation of government reporting systems, ensuring compliance and optimizing data-driven decision-making.

● Analyzed complex data across multiple technologies (SSRS, SSIS, .Net, SQL) to identify trends, inefficiencies, and opportunities for process improvement.

● Created proof-of-concepts (PoCs) in .Net and Tableau to explore new solutions, demonstrating innovation and adaptability.

Software Developer/Consultant Oct 2018 - Feb 2019

CGI Chattanooga, TN OnSite

● Collaborated with stakeholders to gather requirements and analyze accounting processes for a multinational company, improving efficiency and decision-making.

● Designed and implemented user acceptance testing strategies to ensure project deliverables met business needs and exceeded expectations.

Director, IT/Development Apr 2011 - Oct 2018

ProNvest Chattanooga, TN OnSite

● Spearheaded the re-design and re-architecture of scalable business software, streamlining operations during a period of rapid 450% growth.

● Established cybersecurity policies and procedures, demonstrating risk assessment and compliance expertise.

● Oversaw the design and development of a comprehensive business software suite, including CRM, back-office solutions, reporting, and a customer-facing platform.

● Started as Software Developer and was promoted to Director, IT/Development Software Developer Oct 2010 - Feb 2011

Incentium Chattanooga, TN OnSite

● Main Tech. Stack: VB.Net, ASP.Net, MS SQL Server

● ASP.Net, VB.Net, and T-SQL for an e-commerce-based website

● Worked on Internal Program for Customer Service and Record Keeping

● Created Survey taking software

Additional Experience:

Software Developer Incentium Oct 2010 - Feb 2011

Software Developer Chattanooga Times Free Press May 2008 - Oct 2010 Programmer Blue Cross Blue Shield of Tennessee Aug 2006 - May 2008 Software Developer Cost Effective Computers, Inc. Aug 2004 - Aug 2006 Software Developer Misys Healthcare Systems May 1999 - Jul 2004 Certifications

Professional Scrum Master -

1

● Scrum.org

● 5/13/2020

Application Security

● SANS - SEC522

● 8/12/2022

SQL (Advanced)

● HackerRank

● 1/29/2024

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