Jeff M Stanley

480-***-**** ad4ew5@r.postjobfree.com Gilbert, Arizona

Work Experience:

Operations Manager

Champion Home Services Phoenix, AZ

May 2015 to July 2023

Responsible for the day-to-day operation of Residential and Commercial Sewer and Drain plumbing company. Hold weekly meetings and give safety and sales process training to the Technicians and Field Supervisors. Meet with potential customers to educate them on the benefits of Trenchless pipe replacement or pipelining and secure the sale of the work. Conduct quality control inspections at job sites to ensure efficiency and proper installation of new plumbing. Keep trenchless equipment in good working order, repair items as needed.

I was the liaison between city inspectors and company personnel when anything was needed regarding permits, codes, of pass/fail of inspections. Input weekly payroll reports to accounting. Oversee and help train customer service/dispatch reps to better handle incoming service calls and efficiently schedule upcoming and current jobs. Personally handle all customer complaints. Keep vehicles and equipment serviced and repaired.

I consulted with clients who want bids to connect to the city sewer including; drawing up plans for submission to the city planning dept., pulling permits, getting excavating crew scheduled, oversee all aspects of the job, complete all permits and contracting the right of way work and having the street and curbs refinished. Make sure all work areas were OSHA approved.

Operations Manager

Rooter Hero Plumbing Phoenix, AZ

June 2011 to May 2015

Responsible for the day-to-day operation of Residential and Commercial Sewer and Drain plumbing company, attend weekly meetings and give safety, sales and plumbing code training to the Technicians and Field Supervisors. Keep trenchless equipment in good working order. Make sure vehicle maintenance schedules were followed. Conduct quality control inspections at job sites to ensure efficiency and proper installation of new plumbing. I was the liaison between city inspectors and company personnel when anything needed to be addressed about permits, codes, of pass/fail of inspections. Input weekly payroll reports, run ads to recruit new employees, handle customer complaints and other issues.

Service Manager

Catalina Marina Tucson, AZ

March 2009 to April 2011

Responsible for inputting customer boats and other equipment into the system for repair and equipment installation and scheduling. Helped stock parts inside the shop, ran the cash register and assisted customers with parts and equipment in the store. Helped perform repairs with electronics, motor installation and other equipment in the shop and aided the technician with radar installations. Helped with sales and handled customer complaints and other issues.

Financial Advisor

Merrill Lynch

Jan 1999 to Feb 2009

Responsible for finding and securing assets from wealthy individuals and small companies for retirement planning and asset management. Follow all financial guidelines and rules set by the firm. To find new clients, I held monthly retirement planning seminars and mailed invitations to local retirement communities to attract attendees, I partnered with accountants and cold called to find prospects for money management. Passed all License exams and CFM courses for certifications.

Account Executive

Shamrock Foods Company

Jan 1992 to Dec 1998

I was brought on as a new sales representative to expand the Tucson market. I attended a lot of sales training classes. I called on restaurant owners, schools, hotels and resorts to try to secure account sales of food and related items. I was able to build a route of over 2 million dollars per year after 2 years. I did this by always meeting with my customers weekly and going above and beyond to make sure they were happy.

Education:

Picote Brush Coating Certified Installer

July 2021

Rapport Leadership International

Master Graduate

Business Communication and Leadership

April 2012 to May 2014

Pima Community College

Math and Accounting

Jan 1992 to Jan 1993

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