Sony Nara

Email: ad4ev1@r.postjobfree.com

Mobile: +1-646-***-****

Professional Summary:

Experienced Software Testing Professional with 6.5 years of proven expertise in a wide spectrum of testing methodologies and tools. Adept at driving quality assurance and bug detection across diverse software projects. Proficient in creating effective test cases, executing scripts, and ensuring thorough bug analysis. Skilled in SQL querying, test automation using Selenium, and collaborating seamlessly within both individual and team-driven settings. Strong advocate of Agile methodologies with a track record of successful knowledge transfer and coordination between onsite and offshore teams. Excellent communicator with a passion for delivering top-notch software products.

Key Highlights:

Testing Proficiency: Extensive experience encompassing Functional, Regression, Integration, Smoke, and Accessibility Testing, consistently ensuring software quality across varied projects.

Bug Management: Proven ability to identify and log high-quality bugs, coupled with in-depth bug analysis to enhance software performance.

Test Case Development: Adept at comprehending Functional Specifications, translating them into comprehensive test cases, and driving efficient testing processes.

Automation Expertise: Hands-on experience in Selenium test automation, leveraging Selenium-RC and Web driver with Java for robust script creation.

Collaboration Skills: Demonstrated success in effectively working within diverse team structures, both onsite and offshore, while embracing Agile Scrum methodologies and tools.

Problem-Solving: Strong analytical and diagnostic skills, enabling agile problem-solving in fast-paced software development environments.

Multi-Device and Browser Testing: Proficient in multi-device testing (Surface, Touch desktop, Mac, iPad, Nexus) and multi-browser testing (IE, Chrome, Firefox, Safari).

Communication: Exceptional interpersonal skills, facilitating seamless communication between cross- functional teams and stakeholders.

Knowledge Transfer: Instrumental in providing knowledge transition to team members, contributing to a collaborative and informed work environment.

Educational Qualification:

MCA (Master of Computer Applications) from Osmania University, Hyderabad, India. Skill Set:

Testing Skills Product testing, Application testing, API testing, Regression, Integration, Accessibility, Multi browser, Multi device, Ad hoc and Load testing, Check21 Agile & Defect tracking tools Azure DevOps, Jira, Microsoft Test Manager 2010, HP Quality Centre, Product Studio.

Automation Tools Postman, Selenium testing tool, JMeter Database Microsoft SQL Server

Cloud Services Azure Storage

Miscellaneous TIC Adapter Client

Experience:

Organization Designation Duration

Wipro Technologies, Hyderabad (India) Senior Test Engineer Feb 2010 to Jan 2015 ServiceLink, PA (USA) Senior Test Engineer July 2022 to Nov 2022 Kinective, NJ (USA) QA Analyst Feb 2023 to Till Date Project Profile:

PROJECT# 7 eReceipts

Client Kinective

Role QA Analyst

Team Size 16

Environment Jira, Azure AD, Azure Storage, TIC Adapter Client Description:

The eReceipts product encompasses a comprehensive range of traditional functionalities present in our classic eReceipts platform. This solution involves the generation of digital receipts for transactions. Users have the option to electronically sign these receipts when necessary. The completed receipt is then distributed to consumers through various channels such as paper, email, and SMS text. Furthermore, a fully indexed PDF version of the receipt is delivered to the institution's imaging and content management system, ensuring seamless documentation and accessibility.

Roles and responsibilities:

Conducted comprehensive product testing for eReceipts, involving a diverse range of devices such as Sigpad, receipt printers, scanners, and Gem view.

Perform various types of testing such as functional, regression, integration, load testing to ensure optimal system performance under varying levels of stress.

Have done thin client testing and Check21 host/non-host integration testing.

Used Microsoft azure storage explorer to verify records are getting created in blob containers.

Performed silent installations and uninstallations of eReceipts product.

Configuring financial institutions, created users, and assigned roles in Azure platform to onboard created FI in global portal.

Followed Agile scrum methodology -Attended daily scrum calls, sprint planning and refinement sessions, analyzed user stories and estimated story points.

Reported number of bugs in Jira which later lead to architecture and design changes.

Used Selenium automation to execute test scenarios.

Have knowledge of JMeter.

PROJECT# 6 Document Delivery to Vendors

Client ServiceLink

Role Senior Test Engineer

Team Size 15

Environment Azure DevOps, Postman, MS SQL Server, Windows Description:

EXOS provides a way for vendors to retrieve the document package when it is ready, as well as upload signed documents to send back when completed. Currently in EXOS documents can be uploaded and viewed by internal Users. If the document is set up to be ‘Provider viewable’ then the documents are viewable on the vendor website. Roles and responsibilities:

Performed Functional, Regression, Smoke and End to End testing.

Followed Agile scrum Methodology.

Collaborate with the development team to understand requirements and design specifications.

Identified and reported various defects and worked with the development team to ensure their resolution.

Got appreciation for the dedication and quality of work done. PROJECT# 5 DTM (Data Transfer and Management)

Client Microsoft Corporation

Role Senior Project Engineer

Duration 7 Months

Team Size 8

Environment SQL Server 2012, Windows 8

Description:

Data Transfer and Management which is nothing but a file transfer platform to enable the customers to transfer the files to Microsoft network, reliably, faster, and also scattering all the security (Regional Security & Privacy Loss) to Microsoft for enabling the support engineers to identify the customer issues and resolve it. Roles and responsibilities:

As part of DTM testing have done white box testing, automated BVT test cases.

Performed test validations from database end.

Have done performance testing using Visual Studio Team Foundation (VSTF) PROJECT# 4 UIM (Unified Incident Management)

Client Microsoft Corporation

Role Senior Test Engineer

Duration 12 Months

Team Size 33

Environment C# .NET 4.0, Sql Server 2008, Windows Server 2008 R2 Description:

Unified incident management approach is to design and deploy a world class enterprise ready solution significantly leveraging appropriate out-of-box Microsoft technologies (e.g., Dynamics CRM, SQL etc.) which reduce the complexity of the ecosystem and the relevant business processes. UIM primarily talks about Case Management in a customer service environment leveraging online channels like email and web. Case management deals with customer and employee interactions. It Improves worker productivity aiding via automated SLA monitoring, Customer Response alerts etc. Primary contribution resources to cases are people and information. It allows users of different levels (management as well as representative levels) to setup case management as per their organizational needs.

Roles and responsibilities:

Conducted comprehensive testing of the upcoming version of Microsoft CRM Product, encompassing Functional, Regression, and Integration testing. Also, performed Accessibility Testing to ensure compatibility with Keyboard, Visual, and Hearing accessibility standards.

Led end-to-end ownership of assigned features, creating meticulously documented Test Cases for Scenario Verification Tests, Feature Test Plans (BVT, Feature Verification Tests, and Acceptance) using Product Studio.

Logged and meticulously documented bugs in Product Studio, providing detailed reproduction steps and diligently tracking them to resolution.

Actively participated in numerous Bug-Bashes, contributing to the discovery and reporting of a significant number of high-severity bugs.

Executed rigorous cross-browser testing across Internet Explorer, Firefox, Google Chrome, and Safari, ensuring consistent performance and appearance.

Successfully conducted multi-Device testing on a range of devices, including Surface, touch desktop, Mac, iPad, and Nexus, ensuring optimal cross-platform functionality.

Conducted thorough accessibility testing using tools such as JAWS, Color Contrast Analyzer, High Contrast modes for Windows, and Voiceover for Mac, ensuring compliance with accessibility standards.

Facilitated direct client interaction for Test Case reviews, receiving accolades for the minimal number of required corrections.

Delivered informative sessions on owned features to the entire team, contributing to the dissemination of critical product knowledge.

Revitalized outdated legacy test cases, infusing them with pertinent feature and navigation details relevant to the upcoming product release.

PROJECT# 3 EMC-ACE-RE-DESIGN

Client EMC

Role Senior Test Engineer

Duration 8 Months

Team Size 24

Environment C# .NET 4.0, SQL Server 2008, Windows 7, Selenium Description:

ACE-Redesign is about re-writing the existing ACE (Auto Configuration Executive), a client server application (in 1.0 framework) to .Net 4.0 using WCF, WPF, Entity Framework and SSRS. The project is about enhancing the performance and end user's experience. ACE interacts/interfaces with diversified applications, consolidates inputs from different applications and passes on the processed output to Field/Business users for implementation, hence plays a vital role to Client’s business.

Roles and responsibilities:

Efficiently delegated tasks to team members and meticulously monitored progress to ensure timely completion.

Authored, revised, and enhanced test cases for assigned modules, and critically reviewed test cases developed by fellow testers.

Thoroughly tested the ACE application, encompassing Smoke Testing, Functional, Regression, and Integration testing, ensuring comprehensive software quality.

Spearheaded the entire testing process, encompassing Test Execution, Result Capturing, Defect Reporting, and comprehensive Status Reporting.

Logged defects meticulously into Microsoft Test Manager and HP QC, providing detailed reproduction steps, and actively participated in triage meetings to discuss and validate issues.

Provided crucial oversight by reviewing bugs reported by newly onboarded team members, ensuring the quality and accuracy of bug descriptions.

Diligently monitored and tracked the entire team's reported defects, strategically assigning responsibilities to ensure proper resolution state management.

Orchestrated bug review meetings within the team, successfully preventing duplicate bug submissions and fostering streamlined issue resolution.

Applied automation to specific scenarios, developing scripts in Selenium-RC and Web driver using Java, thus augmenting testing efficiency and coverage.

Acted as a proactive communicator, promptly escalating project-related issues to the manager, enabling prompt resolution and effective project management. PROJECT# 2 MBS IT Project Referrals

Client Microsoft Corporation

Role Senior Test Engineer

Duration 18 Months

Team Size 15

Environment C#.Net, Microsoft Test Manager, SQL server 2008, Windows XP Description:

Enhancement Requests & Production Bugs (ERs & PBs) is a sub project of MBSIT which mainly deals with Microsoft applications. VOICE (Virtual Organization Information Centre) is an integral section of Partner Source, which is an Internet-based application that allows information to be shared between Microsoft Business Solutions and partners. Order Central is also a major application with which this project deals. This project deals with modifying/adding some features in this application to cater to the needs of Microsoft in effectively managing their partners and customers data. This is a Quarterly release projects. Roles and responsibilities:

Conducted thorough analysis of functional requirement specification documents, ensuring a clear understanding of project objectives and testing scope.

Developed comprehensive Integration, System, and Regression test cases tailored to respective modules, fostering meticulous test coverage.

Actively participated in rigorous Test Case and Test Scenario reviews, contributing to the refinement of testing methodologies and ensuring alignment with project goals.

Collaborated closely with developers and actively engaged in System Integration Testing (SIT) BUG triage meetings for all quarterly releases, facilitating issue identification and resolution.

Methodically logged bugs in Microsoft Test Manager Tool, meticulously tracking each bug's lifecycle until successful resolution.

Provided daily status updates during status calls, offering transparent insights into Testing tasks and progress, ensuring seamless project tracking.

Furnished essential User Acceptance Testing (UAT) support for all quarter releases, contributing to the smooth transition of projects to the end-users.

Orchestrated effective communication and coordination with both the Onsite team and Development teams, disseminating critical project information to ensure a harmonious workflow.

Crafted informative documents outlining critical functionalities such as VOICE and Partner Registration, enhancing team's knowledge repository.

Executed diverse testing methodologies, including Ad-hoc, Integration, System, Regression, Functional, and Database testing, leveraging SQL queries extensively to validate database integrity.

Played an active role in clarifying team members' queries regarding functionality, ensuring a comprehensive understanding of the testing process.

Conducted training sessions for new project members, equipping them with the necessary knowledge to integrate seamlessly into the project.

Contributed to Localization and Globalization testing efforts, ensuring the software's compatibility across diverse geographical and cultural contexts.

PROJECT# 1 Connected Customer Web service- MS-MBS-APP-SUSTENANCE Client Microsoft Corporation

Role Project Engineer

Duration 10 Months

Team Size 5

Environment Windows XP, Microsoft Visual Studio 2010, MTM 2012, SQL Server 2008 Description:

The “Connected Customer” engagement of MBS targets in creating an interface between UDE(Unified Diagnostics Ecosystem) and VOICE systems so that the diagnostics data gathered from customers’ environment (of Dynamics products) using diagnostic tools and plug-ins of UDE can be passed/stored into VOICE (EMUT) system. The data thus gathered from UDE (like the products the customer own, their current running version, etc.) would help the business to better know about the MBS products usage. Roles and responsibilities:

Developed a Windows application testing tool using C# .NET, tailored for testing web services, contributing to the efficient and precise validation of web service functionality.

Thoroughly analyzed and comprehended Functional Specifications, ensuring a solid foundation for subsequent testing efforts.

Played a pivotal role in crafting comprehensive test plan and test strategy documents, outlining a structured approach to testing activities.

Conducted meticulous reviews of system tests, functional tests, and regression tests, ensuring high- quality test cases aligned with project requirements.

Actively participated in Knowledge Transfer (KT) sessions conducted by the client, gaining valuable insights into application functionality and requirements.

Created detailed expected results for specific requirements, providing clear benchmarks for evaluation during testing.

Analyzed change requests and proactively contributed to Release2 test tool enhancement and testing, ensuring the application's responsiveness to evolving needs.

Provided daily status updates during status calls, offering transparent insights into testing tasks and progress, facilitating efficient project tracking.

Extensively supported User Acceptance Testing (UAT) for the R2 release, assisting in the seamless transition of projects to end-users.

Proficiently created test cases, logged defects, and diligently tracked their lifecycle using Microsoft Test Manager (MTM), ensuring systematic issue resolution.

Collaborated closely with the Onsite team, effectively coordinating efforts, and ensuring the timely dissemination of essential project information.

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