Toysha White

Jacksonville, NC *****

ad4erw@r.postjobfree.com

+1-252-***-****

Authorized to work in the US for any employer

Work Experience

Correctional Case Manager

Carteret Correctional - Carteret County, NC

March 2019 to Present

Provide case management for justice involved individuals make case plans for education substance abuse self help courses recommend classes sign up for classes and assist with religion and reentry program Correctional Officer 3

Department of Public Safety & Correctional Services - Windsor, NC September 2018 to February 2019

Conduct rounds and count ensure a safe environment use of pepper spray baton for control and fights write down codes chow alls when in control booth

Community Living Specialist

Pinnacle Home Health - Greenville, NC

September 2017 to April 2018

Assist client who is wheelchair] bound with total care feeding dressing safety Assisted Rural Carrier

Assisted Rural Carrier

United States Post Office USPS - Greenville, NC

August 2017 to January 2018

Scan amazon packages and load onto mail trucks and deliver only on Sunday Direct Support Professional

Direct Support Professional

Southeastern Virginia Training Center - Chesapeake, VA January 2017 to June 2017

Chesapeake, VA

January 2017 to June 2017

Give support to individuals with IDD and aggressive behaviors. School Bus driver

Norfolk Public Schools - Norfolk, VA

December 2005 to January 2017

Follow safety rules as students are boarding and exiting buses, and as they cross streets near bus stops

• Report delays, accidents, or other traffic and transportation situations, using telephones or mobile two-way radios

• Maintain order among pupils during trips in order to ensure safety

• Prepare and submit reports that may include the number of passengers or trips, hours worked, mileage and fuel consumption

Bus Attendant

Norfolk Public Schools - Norfolk, VA

September 2000 to December 2005

Assisted bus driver for the purpose of handling emergency situations until the driver can take over • Reported observations and/or incidents (e.g. discipline, accidents, inappropriate social behavior, etc.) for the purpose of communicating information to appropriate personnel for their action

• Prepared reports (e.g. seating chart of assigned riders, incident reports, passenger misconduct, etc.) for the purpose of documenting activities, providing written reference, conveying information, and/or complying with established guidelines

Security Guard

Wackenhut Security - Virginia Beach, VA

September 1999 to August 2000

Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates

• Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences

• Circulated among visitors, patrons, and employees to preserve order and protect property

• Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises

• Answered alarms and investigated disturbances

Education

Associates of Applied Science in Criminal Justice in Criminal Justice ITT Technical Institute - Norfolk, VA

September 2012

Associate's degree

High school diploma or GED

Skills

• CUSTOMER SERVICE

• DATA ENTRY

• EXCEL

• MICROSOFT OFFICE

• WORD

• CPR

• Training

• Computer Skills

• Case Management

• Documentation

• Mental Health

• Counseling

• problem solving

• School Bus Driving

• Law Enforcement

• Security

• Bus Driving

• Commercial Driving

• Law Enforcement

• Security

• Writing Skills

• Delivery Driver Experience

• Box Truck

• Crisis Intervention

• Social Work

• Interviewing

• Individual / Group Counseling

• Developmental disabilities experience

• Typing

• Clerical experience

• Windows

• Experience working with students

• Autism experience

• Medical terminology

• SharePoint

• Special Education

• Communication skills

• Organizational skills

Certifications and Licenses

Class B CDL

driver's license

First Aid Certification

CPR Certification

CPR Certification

School Bus Endorsement

Passenger Endorsement

BLS Certification

Assessments

Customer service — Proficient

January 2022

Identifying and resolving common customer issues

Full results: Proficient

Customer service — Proficient

January 2022

Identifying and resolving common customer issues

Full results: Proficient

Data entry: Attention to detail — Completed

January 2022

Maintaining data integrity by detecting errors

Full results: Completed

Medical terminology — Proficient

January 2021

Understanding and using medical terminology

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills

microsoft office, excel word, Data Entry

Summary of Skills

Reliability

Integrity

Situational awareness

Responsiveness to requests for service

Attention to detail

Customer service

Cooperation/Teamwork

Commitment to safety

Proficient with Microsoft Office Suite

Contact this candidate