Thomas “Willie” Smith
Husser, LA
ad4ern@r.postjobfree.com
Work Experience
Owner/Operator
Smithwood, Inc. - Husser, LA
www.smithwoodinc.com
July 2001 to Present
Owner and operator of a custom cabinet shop, specializing in residential projects. Responsibilities include:
● Meeting and working with clients to gain an understanding of their requirements and wishes, in order to develop cabinet packages that meet or exceed their expectations
● Producing material takeoffs, shop drawings, and cutlists
● Building, finishing, assembling, and installing custom cabinets
● Hiring and managing employees
● General development and maintenance of a small business Inside Sales and Support
Quality Tools & Services, Inc. - Hammond, LA
www.qtstools.com
August 2011 to August 2016
I was an inside salesman for Quality Tools & Services for five years. The company is a distributor of cutting tools and associated products for the metalworking industry. The product line includes:
● Carbide and High Speed Steel cutting tools and toolholders (turning, milling, and drilling)
● Coolants and lubricants specific to metal machining
● Abrasives
● Spare parts and repair parts
● Peripheral products such as personal protective equipment, labeling and marking products, fasteners, workholding, measuring and gaging tools Due to the technical nature of the industry, we were regularly relied upon by our customers to provide not only order processing, but support for the products, including:
● Tool selection
● Cutting parameters (speed and feeds, depth of cut, etc.)
● Premature tool failure diagnosis and solutions
● Product availability, orrder status and tracking Skills
● Small business operation (10+ years)
● Cabinet and furniture construction (10+ years)
● Woodworking and Metalworking Tools (5 years)
● Customer Service (10+ years)
● Cabinet Vision Solid (software) (3 years)
● Basic knowledge and use of commonly used office software (Microsoft Word, Excel, and Outlook; Google G Suite applications such as Gmail, Drive, Docs, and Sheets)