Ali Jafari

519-***-**** ad4eqx@r.postjobfree.com Toronto, ON LinkedIn

Summary of Qualifications

● 2+ years of experience as an instructor, machine operator and network administration assistant, proficient

in optimizing IT operations, with a strong grasp of LAN/WAN principles and expertise in IP connectivity

● Proficient in troubleshooting, providing technical support, and system monitoring to ensure hardware and

software availability

● IT professional with a robust background in networking and technical support, dedicated to improving

operational efficiencies

● Extensive experience in implementing and maintaining hardware, software, and peripheral devices, ensuring

seamless functionality within the industry

● Fluent in spoken and written, Persian, Dari, Pashto and Hindi

Technical Skills

Operating Systems: Windows 11

Applications & Tools: Microsoft Excel 365, Azure Sandbox

Tools: Google Workspace, RDBMS, IBM Cognos Analytics, Jupyter, SQLite

Project Management Fundamentals: Agile, Waterfall, Scrum, Kanban, Trello

Languages: SQL, Python, C++, JavaScript and basic Java,HTML and CSS

Education & Certifications

Microsoft Azure AI Fundamentals Professional Certificate

Expected 2024

IBM Data Analyst Professional Certificate

Expected 2024

Junior Data Analyst Program Jan – Apr 2024

NPower Canada Toronto, ON

14-week intensive online training on the fundamentals of computer technology, and project management

● Utilize Excel spreadsheets to perform data wrangling and data mining

● Develop working knowledge of Python language for data analysis using Pandas and Numpy

● Effectively complete a capstone project by collecting data from multiple sources, performing exploratory

data analysis, data wrangling, statistical analysis and mining of the data using Python libraries

● Work extensively on creating charts and plots to visualize data, and building an interactive dashboard using

IBMs Cognos Analytics and various Excel charts/graphs

● Visualize data using Python libraries including Matplotlib, Seaborn, Plotly and Dash

● Compose queries to access data in cloud databases using SQL and Python from Jupyter notebooks

● Explain cloud concepts, benefits of cloud computing and core Azure architecture components

● Use core Azure services and choose the Azure AI services that best address a company’s challenges

● Control Azure spending and managing bills by applying recommended practices to minimize cost

● Demonstrated a high level of understanding of Agile Project Management Lifecycle and key techniques and

successfully complete Agile projects using tools such as Scrum, Kanban

Bachelor’s of Science in Computer Science Jun 2019

National University of Modern Languages Islamabad, Pakistan

Work Experience

Machine Operator Aug 2023 - Jan 2024

Plasman W3 Manufacturing Windsor, ON

Maintained a keen attention to detail while meticulously following instructions for assembling parts and

subassemblies using various tools and machines

Proactively maintained services assembly equipment and tools to ensure an efficient manufacturing process

Provided accurate and timely deliveries to customer and packaging with high quality products

Machine Operator Jul 2023-Aug 2023

Orora Fresh Kingsville, ON

● Operated precision machinery to cut, fold, and clip paper and cardboard, ensuring accuracy in production

● Maintained a high degree of efficiency and accurately completed the order of paperwork

● Ensured cleanliness and optimized machinery performance by regularly conducting cleaning and lubrication

procedures

Customer Service Representative (CSR) Oct 2021 - Feb 2022

Python Leads Pvt.Ltd Islamabad, Pakistan

Answered 80+ calls per day in a professional manner, resulting in a 90% customer satisfaction rate

Created positive business relationship with clients and grew rapport with existing customers

Applied active listening and problem solving skills to manage multiple tasks with a high attention to detail

Network Administrator Assistant Jan 2021 - Aug 2021

Kabul Thunder Technical Service Kabul, Afghanistan

● Increased network performance and IP connectivity, troubleshoot, and minimized vulnerabilities by 30%

● Maintained, repaired and administered local area networks (LANs), connections to the internet and

peripheral equipment, and ensured the operating system and cables were properly installed

● Performed software upgraded/backups and hardware as required with 100% uptime

● Utilized security tools to ensure system reliability, protecting systems from hacker and malware

Computer Instructor Jul 2019 - Jan 2021

Rahian Andisha Education Center Kabul, Afghanistan

● Planned lessons providing the opportunity for students to improve from basic to advanced computer skills

● Managed and provided lectures on the creation of new user accounts and removal of old users

● Installed and maintained hardware and software, conducted basic troubleshooting, utilized a wide suite of

Microsoft products

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