Ali Jafari
519-***-**** *********@*****.*** Toronto, ON LinkedIn
Summary of Qualifications
● 2+ years of experience as an instructor, machine operator and network administration assistant, proficient
in optimizing IT operations, with a strong grasp of LAN/WAN principles and expertise in IP connectivity
● Proficient in troubleshooting, providing technical support, and system monitoring to ensure hardware and
software availability
● IT professional with a robust background in networking and technical support, dedicated to improving
operational efficiencies
● Extensive experience in implementing and maintaining hardware, software, and peripheral devices, ensuring
seamless functionality within the industry
● Fluent in spoken and written, Persian, Dari, Pashto and Hindi
Technical Skills
Operating Systems: Windows 11
Applications & Tools: Microsoft Excel 365, Azure Sandbox
Tools: Google Workspace, RDBMS, IBM Cognos Analytics, Jupyter, SQLite
Project Management Fundamentals: Agile, Waterfall, Scrum, Kanban, Trello
Languages: SQL, Python, C++, JavaScript and basic Java,HTML and CSS
Education & Certifications
Microsoft Azure AI Fundamentals Professional Certificate
Expected 2024
IBM Data Analyst Professional Certificate
Expected 2024
Junior Data Analyst Program Jan – Apr 2024
NPower Canada Toronto, ON
14-week intensive online training on the fundamentals of computer technology, and project management
● Utilize Excel spreadsheets to perform data wrangling and data mining
● Develop working knowledge of Python language for data analysis using Pandas and Numpy
● Effectively complete a capstone project by collecting data from multiple sources, performing exploratory
data analysis, data wrangling, statistical analysis and mining of the data using Python libraries
● Work extensively on creating charts and plots to visualize data, and building an interactive dashboard using
IBMs Cognos Analytics and various Excel charts/graphs
● Visualize data using Python libraries including Matplotlib, Seaborn, Plotly and Dash
● Compose queries to access data in cloud databases using SQL and Python from Jupyter notebooks
● Explain cloud concepts, benefits of cloud computing and core Azure architecture components
● Use core Azure services and choose the Azure AI services that best address a company’s challenges
● Control Azure spending and managing bills by applying recommended practices to minimize cost
● Demonstrated a high level of understanding of Agile Project Management Lifecycle and key techniques and
successfully complete Agile projects using tools such as Scrum, Kanban
Bachelor’s of Science in Computer Science Jun 2019
National University of Modern Languages Islamabad, Pakistan
Work Experience
Machine Operator Aug 2023 - Jan 2024
Plasman W3 Manufacturing Windsor, ON
Maintained a keen attention to detail while meticulously following instructions for assembling parts and
subassemblies using various tools and machines
Proactively maintained services assembly equipment and tools to ensure an efficient manufacturing process
Provided accurate and timely deliveries to customer and packaging with high quality products
Machine Operator Jul 2023-Aug 2023
Orora Fresh Kingsville, ON
● Operated precision machinery to cut, fold, and clip paper and cardboard, ensuring accuracy in production
● Maintained a high degree of efficiency and accurately completed the order of paperwork
● Ensured cleanliness and optimized machinery performance by regularly conducting cleaning and lubrication
procedures
Customer Service Representative (CSR) Oct 2021 - Feb 2022
Python Leads Pvt.Ltd Islamabad, Pakistan
Answered 80+ calls per day in a professional manner, resulting in a 90% customer satisfaction rate
Created positive business relationship with clients and grew rapport with existing customers
Applied active listening and problem solving skills to manage multiple tasks with a high attention to detail
Network Administrator Assistant Jan 2021 - Aug 2021
Kabul Thunder Technical Service Kabul, Afghanistan
● Increased network performance and IP connectivity, troubleshoot, and minimized vulnerabilities by 30%
● Maintained, repaired and administered local area networks (LANs), connections to the internet and
peripheral equipment, and ensured the operating system and cables were properly installed
● Performed software upgraded/backups and hardware as required with 100% uptime
● Utilized security tools to ensure system reliability, protecting systems from hacker and malware
Computer Instructor Jul 2019 - Jan 2021
Rahian Andisha Education Center Kabul, Afghanistan
● Planned lessons providing the opportunity for students to improve from basic to advanced computer skills
● Managed and provided lectures on the creation of new user accounts and removal of old users
● Installed and maintained hardware and software, conducted basic troubleshooting, utilized a wide suite of
Microsoft products