Elk Grove Customer Service
Resume:
AUSHA
MEIORA
DANIELS
ad4epz@r.postjobfree.com
Elk Grove, CA 95757
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
PROFESSIONAL SUMMARY
In Home Support Services - Caregiver
Elk Grove, CA • 04/2014 - Current
Kaiser Permanente - Temp 2 Month On Call Laboratory Assistant 2 Sacramento, CA • 10/2022 - 12/2022
Quest Diagnostics - Phlebotomist/PSR
Elk Grove, CA • 01/2019 - 07/2022
Costco - Customer Service Representative
Sacramento, CA • 10/2016 - 03/2022
WORK HISTORY
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
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Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
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• Assisted patients with self-administered medications. Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
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Utilized hospital beds and wheelchairs to transport patients throughout hospital
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Prepared samples for shipping and disposed of bodily fluids in proper containers.
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• Centrifuged blood samples as outlined in clinical protocols. Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
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Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
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• Answered constant flow of customer calls with minimal wait times. Clarified customer issues and determined root cause of problems to resolve product or service complaints.
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Answered customer telephone calls promptly to avoid on-hold wait times.
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SKILLS
• Direct Patient Care
• Customer Relations
• Phlebotomy Functions
• Specimen Collection
• File Documents
• Insurance Information Collection
• Office Administration
Phlebotomy Training Specialist
Sacramento, CA • 12/2021
Sava: Sacramento Academic And
Vocational Academy
Sacramento, CA • 12/2016
Diploma
EDUCATION
CPT 1 License
BLS Certified
CERTIFICATIONS
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