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Service Worker Shift Supervisor

Location:
Brooklyn, NY
Salary:
45000
Posted:
March 18, 2024

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Resume:

JAMEL ROBINSON

P

917-***-****

E

ad4ept@r.postjobfree.com

A

Brooklyn, NY

W

OBJECTIVE

EDUCATION

An experienced Human Service Worker with strong leadership and relationship-building skills. Excels in fast-paced environments as well as in supervising and motivating staff to perform job duties in a professional manner. Works well independently and as part of a team.

Mercy College

Ossining, NY

Associate Degree, Behavioral Science-2018

KEY SKILLS

KNOWLEDGEABLE IN MICROSOFT APPLICATIONS (WORD, EXCEL, POWERPOINT)

WORKING WITH THE YOUTH POPULATION

MATHEMATICAL TUTOR

CERTIFIED TO ADMINISTER NARCAN

CLERICAL DUTIES

EXPERIENCE

(October 2019-May 2023)

Shift Supervisor, Project Renewal, New York, NY

Provides guidance and direction to the Residential Aides ensuring adequate coverage for each shift; monitoring their performance and initiating administrative action as warranted.

Oversees the operation of the facility, including handling emergency and crisis situations.

As well as, Monitoring 200 residents in the facility.

(June 2016- December 2018)

Administrative Clerk, Hudson View School, Ossining, NY

Maintaining files and records so they remain updated and easily accessible.

Utilize office appliances such as photocopier, printers etc. and computers for word processing, spreadsheet creation etc.

Answering the phone to take messages or redirecting calls to appropriate colleagues.

(March 2015- August 2018)

Youth Assistance Program, Ossining, NY

As a Mentor to at-risk youth, I was designated to escort young adolescents between the ages 13-18, who participated in an modernize version of “The Sacred Straight Program” around correctional facility grounds, which allowed adolescents that struggled with “Deviant Behavior” to get an insight on the living arraignments of incarcerated men. YAP (Youth Assistance Program), also worked on conflict resolutions, using methods to decrease the chances of becoming statics in poverty-stricken communities.

(September 2012- June 2016)

Teacher’s Aide, Hudson View School, Ossining, NY

Provides support to the teacher to ensure a safe and stimulating educational environment.

Assists the teacher in planning and preparation for daily activities, aids instructional efforts of the teacher.

Assists the teacher in preparing lesson outlines, plans, and curricula in assigned areas.

(June 2010- September 2012)

Building Maintenance, Hudson View Vocational, Ossining, NY

Responsible for all basic cleaning in and around residences or office buildings.

Cleans floors and rooms. Including dust mopping, damp mopping, sweeping, vacuuming, dusting, picking up larger objects off the floor, and spot cleaning glass and windows.

Performs additional duties as needed.

(May 2005- August 2007)

Landscaping, Office of Children & Family Services, Claverack, NY

Mowing, edging and fertilizing lawns.

Trimming small trees, hedges and shrubs.

Removing unwanted, dead or damaged trees.

Planting shrubs, flowers and trees.

COMMUNICATION

ACTIVE LISTENING SKILLS, CONFLICT RESOLUTION, PUBLIC SPEAKER

LEADERSHIP

PEER COUNSELOR FOR TRAUMATIC EXPERIENCES.

PEER COUNSELOR FOR ALTERNATIVE FOR VIOLENCE.

YOUTH ASSISTANCE PROGRAM [Mentor for at-risk Youths]

REFERENCES

[Available upon request.]



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