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Customer Service Human Resources

Location:
Caldwell, NJ
Posted:
March 17, 2024

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Resume:

Richard Godlesky

MERCHANDISING EXECUTION TEAM ASSOCIATE at HOME DEPOT CORPORATE

Caldwell, NJ 07006

ad4egk@r.postjobfree.com

+1-973-***-****

Work Experience

MERCHANDISING EXECUTION TEAM ASSOCIATE

HOME DEPOT CORPORATE - Clifton, NJ

2010 to Present

* All aspects of visual & physical merchandising, to include resets, start ups, Plan o grams,

* Full Customer service, as well as vender relations for several store locations. Store Supervisor

SALVATION ARMY ARC - Newark, NJ

2008 to 2010

Direct all aspects of business operations for five thrift stores within the northern New Jersey area, including Human Resources, P & L management, merchandising, sales performance and customer service.

• Hire and train an exceptional staff committed to driving sales and providing unparalleled customer service.

• Facilitate monthly management meetings to maintain organization of a 40 + person staff.

• Monitor Profit and Loss data and develop sales strategies to improve sales performance in all departments.

• Collaborate with the Facility Administrator to improve operations and increase sales.

• Oversee inventory, warehouse and dock management activities for all retail locations. General Manager

21ST CENTURY SELF-STORAGE - Kearny, NJ

2006 to 2008

Oversaw property management, operations, human resources and accounting for a profitable self- storage facility.

• Collaborated with Corporate Office to ensure management practices and revenues remained consistent with company goals.

• Directed daily bookkeeping and the implementation of financial controls according to company protocol.

• Hired and trained staff to ensure exceptional service to current and prospective customers.

• Conducted careful facility inspections to optimize protection & safekeeping of customer property and maintain buildings and equipment.

PROFESSIONAL EXPERIENCE, continued

Director, Quality Assurance

SWISHER HYGIENE - Rockaway, NJ

2005 to 2006

• Systematically monitored and evaluated overall operations to ensure maintenance of company quality standards for a wide variety of products and services.

• Authored and presented reports to corporate office. Route Manager

ECOLAB - Matawan, NJ

2004 to 2005

Provided outstanding customer service in handling multiple accounts for a sanitizing, food safety and infection prevention company.

• Delivered, installed and provided informative training on all products and equipment.

• Performed troubleshooting of equipment issues and scheduled preventative maintenance visits.

• Implemented company safety and inspection programs to assist customer compliance with Federal ASTM and OSHA requirements and regional safety codes. Store Manager

CALDWELL STATIONARY - Caldwell, NJ

2001 to 2003

Managed the operation of a retail store, including hiring and training, scheduling, sales management and customer service.

• Hired and trained a motivated sales staff, conducted performance reviews, managed stock inventories, analyzed sales figures and projected sales volumes to maximize profits.

• Managed bank deposits and cash flow.

Education

Certificate in Website Design

MONTCLAIR UNIVERSITY

Bachelor of Sociology

UPSALA COLLEGE - East Orange, NJ

Skills

• Retail management

• Profit & Loss

• Marketing

• Leadership

• Sales

• Communication skills

• Van driver



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