High School Store Manager

Steven A. Surdam

***** ***** **. ********, ** ***66 • 228-***-**** • ***********@*****.***

Professional Profile

An enthusiastic veteran with over ten years of retail experience dedicated to continuous process improvement in the face of a rapidly evolving market. Education

High School Diploma Welding Certified

Aberdeen High School C-1 Weld School

Aberdeen, Idaho San Diego, CA

Graduation: May 1983 Graduation: Oct. 1985

Key Skills and Qualifications

• Opening/Closing Procedures

• Multitasking

• Customer Service

• Staff Training and

Development

• Leadership Skills

• Conflict Resolution

• Cash Register Operations

• MS Office

• Certified Quality Assurance

Inspector

• Computer Literate

• Problem-solving Skills

• Master Plumber

• Ship Board Quality Control

Inspector

• Fire Marshal

• High Pressure Welder

• Business Writing

• Mechanic

Work Experience

Mechanic, AAA Automotive, Kiln, MS Jan. 2019 – Present

• Works on all cars and trucks, tires and oil changes

• Rebuilds motors, repairs various engines

• Repairs all areas of the vehicle

Self-Employed Sub-Contractor, Bay St. Louis, MS Mar. 2018 – Dec. 2018

• Performs all various construction plumbing, carpentry, HVAC, concrete and sewage tasks

• Deals with and complete various contracts

Co-manager, Walmart, Slidell, LA Oct. 2010 – March 2018

• Responsible for all store operations

• Responsible for finances, cash office, shipping, and receiving

• Capable of handling stocking procedures and of the training of personnel

• Recruiting and hiring, the delegation of responsibilities, and the creating of employee schedules Business Owner, S& T Plumbing, Bay St. Louis, MS Dec. 2004 – Oct. 2010

• Prepares detailed records for all projects

• Reads blueprints to determine appropriate materials and procedures for each project

• Trains and supervises incoming employees

• Manages finances and ordering

Petty Officer 1st Class, U.S. Navy, United States Dec. 1984 – Dec. 2004

• Hull Maintenance Technician

Documents and processes classified materials

Drafts military and nonmilitary correspondence

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