Customer Service Rep
Resume:
Gaysha Triggs
ASSEMBLER/PRODUCTION
St. Louis, MO
************@*****.***
Authorized to work in the US for any employer
Work Experience
Assembly Line Worker
Kelly Services-bausch and lomb - St. Louis, MO
November 2020 to February 2021
assembled surgical tools for eye surgeries
Assembler/Packager/inventory/order fufillment
Manpower-RB
July 2019 to October 2019
Assembly of displays. Boxing and packaging medicine(mucinex)lysol products,airwick and many other household products, inventory and order checks order fulfilling,and reviewing and submitting all paperwork properly
Production Worker
bayer monsanto - Hazelwood, MO
April 2019 to June 2019
working in a cat 2 and 3 lab with seed counters, scanning inventory into system, using cassette fillers for all products, handling the paperwork properly and following all contamination policies Assembler/Production
production products - Spanish Lake, MO
November 2018 to February 2019
assembled different items for the military such as climate controlled tents, rope kits for helicopters,etc ASSEMBLER/PACKAGING
ST.LOUIS STAFFING- YOUNG DENTAL
February 2018 to April 2018
Assembling dental products, checking manifests to ensure all pertinent info, preparing packaging for shipping, inventory counts, etc
PRODUCTION/ASSEMBLER
GENERAL MOTORS, PRODUCTION
June 2002 to February 2017
Production of GM vehicles. Depts..general assembly, paint, material(forklift/pallet jack) final line(quality assurance), and body shop(team leader 3 yrs) ensured all SOPs, GMPs,OSHA, and all safety guidlines were maintained and followed. Heavy usage of hand tools, machines, robots, pneumatic tools, and hoists, etc CENTURYTEL CALL CENTER CUSTOMER SERVICE REP
October 2005 to October 2007
RECEIVED INBOUND CALLS ASSISTING CUSTOMERS WITH TELEPHONE SERVICE, BILLING, LONG DISTANCE, INTERNET, CABLE, COLLECTIONS, AND TROUBLESHOOTING ISSUES. SHREVEPORT TIMES NEWSPAPER CUSTOMER SERVICE REP
April 2004 to October 2006
RESPONSIBLE FOR RECEIVING INBOUND CALLS AS WELL AS MAKING OUTBOUND CALLS ASSISTING WITH ORDERS FOR NEWSPAPER SUBSCRIPTIONS, BILLING, PAYMENTS, COLLECTIONS, AND ANY OTHER CONCERNS THE CUSTOMER MAY HAVE.
Education
DIPLOMA
SOUTHWOOD HIGH SCHOOL
May 1997
Skills
• General Labor
• Packing
• Forklift
• Assembly Line
• all microsoft products (10+ years)
• Leadership Experience
• Warehouse Experience
Certifications and Licenses
Driver's License
Assessments
Customer Focus & Orientation — Highly Proficient
June 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Customer Service Skills — Proficient
February 2019
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient
Mechanical Skills: Monitoring — Familiar
October 2019
Monitoring machine indicators to determine appropriate functioning. Full results: Familiar
Warehouse Associate — Highly Proficient
October 2019
Assesses the tendencies that are important for success in warehouse roles. Full results: Highly Proficient
Mechanical Skills: Aptitude — Proficient
November 2019
Understanding and applying mechanical concepts and processes. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
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