CESAR NARVAEZ

***** ***** ****** **** **. Draper, UT 84020

847-***-**** ad4eam@r.postjobfree.com

SUMMARY

Highly competent Software Field Engineer with extensive experience in domestic/international wireless communications in high tech, global Six Sigma Manufacturing Corporation. Proven abilities in troubleshooting, problem solving and documenting. Strong team player who works well with associates, customers and managers. Self-starter with focus on responsibilities to complete jobs in timely and efficient manner for high customer satisfaction. Bilingual in English and Spanish. 847-***-**** ad4eam@r.postjobfree.com PROFESSIONAL EXPERIENCE

Pyramid Network Services LLC. West Coast 2019-present Program Manager/Construction Manager

PM/CM the installaƟon of SS towers, shelters, generators, power, L&A, Microwaves all government equipment in California and currently in Montana. Crown Castle International, Schaumburg, IL & Rocky Mountain 2006-2018 Construction Manager

Member of the TD&R team. Manage D&S in Denver, Utah & Nevada.

Worked closely with our RE team and PM team to get projects moving in a timely manner. Managed construction installation of Fiber Tower throughout the Chicago market.

A&E, reviewed & approved CD’s for AT&T, Clear Wire, Verizon Wireless, US Cellular & currently Sprint.

Managed Construction of all customers.

Received award for winning the first turn key with Sprint.

Managed the Fiber installation of AT&T, Verizon, T-Mobile and currently Sprint.

Trained all new Construction Managers in the Chicago market.

Managed dropped and swapped of the Rosemont towers and several others.

Worked side by side with PM’s, DM’s Customers & LL’s to improve our customer relations, productivity and quality.

Trained, General Contractors on Crown Rules, policies and Closeout requirements.

Worked closely with internal groups (TSA, Project Manager, Engineering, Property)

Managed emergency situations that have arrived throughout my 6 plus years in Crown. CNTEL, INC., Algonquin, IL 2003-2006

Supervised tower reinforcements and modifications, in the Chicago, Iowa, and Indiana area for Lowe-North/Crown Castle.

Managed the installation of (3) RTR towers at local airports in Arkansas.

Managed the installation for T-Mobile Sites (Chicago) Rooftops, Monopoles, flag poles etc. MOTOROLA, INC., Arlington Heights, IL

Senior Engineer

2000-2003

Provided technical assistance and load support for (DSC) EMX 5000's, resulting in reducing software installation time and increasing efficiency.

Worked with both Israel and Argentina account teams by running Network products FOA's (First Market Application) to provide software upgrades.

Developed and implemented DTF 6.0 in Israel, successfully providing additional voice channels to expand service during busy hour.

Provided support to major domestic customers (Alltel and Verizon) during the EMX 5000 First Office Applications (FOAs), installing new software for high customer satisfaction.

Led weekly meeting of managers from major customers, resulting in providing information and resolution on hot issues related to upgrades and outages.

Received three BRAVO! Awards and bonuses for Outstanding Performance. SPRINT PCS (NTAC), Lenexa, KS

Senior NTAC Engineer

1998-2000

Provided technical assistance for all network elements in major Motorola PCS markets to include the following elements: (DSC) EMX 5000, CBSC Helix/Puma, BTS's 614/4812's and SwitchMate, resulting in reducing downtime and saving costs.

Trained and worked with field technicians to resolve switch/network problems and monitor switches, resulting in fast resolution for high-grade performance.

Coordinated and led conference calls on major network outages, providing root caused analysis and resolutions reports for management.

Implemented new software (FOA's) in field, verified and created (MOP's) Motorola's documentation, testing and approval process in lab to reduce downtime during installations.

Documented new technical procedures to include field training and NOCC personnel.

Monitored and managed software vendors to ensure high customer satisfaction. MOTOROLA, INC., Rolling Meadows, IL

(CFE) Cellular Field Engineer

1997-1998

Supervised installations and optimization of Sprint PCS network in Chicago area, resulting in meeting goals and deadlines.

Performed hardware test plan (ATP) and troubleshot DSC EMX 5000, CBSC Helix/Puma platform, Compact HLR 41 and SwitchMate to decrease installation time and increase efficiency. 1992-1997

(CFE) Cellular Field Engineer

Traveled to Colombia and Bolivia to install and optimize Wireless Local Loop (WILL) systems, resulting in solidifying more contracts due to high customer satisfaction.

Utilized Spanish in Mexico and Venezuela in installing and optimizing High Power System (HPSC) to provide timely communications thorough Mexico for presidential elections.

Installed and optimized Linear Power Amplifier (LPA) analog cell sites in Venezuela, resulting in providing service for remote areas to generate additional revenue.

Installed and optimized (DSC) EMX 2500's in Venezuela, Paraguay, Bolivia, Mexico, Guatemala, and Honduras to expand systems by 50% and to improve performance. 1987-1992

Team Leader

Designed first prototype stage build, Cellular on Wheels (COW), resulting in achieving first mobile Base Station on wheels to provide communication during emergencies.

Documented all procedures and built aids to comply with Motorola standards.

Trained 30 new employees on installation procedures, improving productivity.

Tested electronics assemblies at board level on domestic/international products of cellular

Base Station to eliminate waste and detect defects prior to delivery.

Selected as Factory representative for rework done in field for San Diego, CA and

Denver, CO, which resulted in improved reliability of analog systems. EDUCATION

Technical Courses, Harper College, Palatine, IL

Schaumburg High School, Schaumburg, IL

TRAINING AND DEVELOPMENT

Motorola University

Team Building

Switch mate

BTS Analog/Digital

Advanced EMX 5000

CBSC CDMA SC Product Family

BTS 614/4812

Compact HLR 41

IWF 3 Com wireless data

MFG Guidelines EMX 2500-5000

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