CAMILLE BISSERETH, MBA, BBA, PMP, PMI-ACP

CERTIFIED SCRUM MASTER, CERTIFIED SCRUM PRODUCT OWNER, CERTIFIED RELEASE TRAIN ENGINEER San Francisco Bay Area, CA, 95035 • 305-***-**** • ad4e94@r.postjobfree.com • https://www.linkedin.com/in/camillebissereth/ PROFILE

Bilingual (French/English) Senior Program Manager/Product Manager with 14 years of experience in planning, execution, and monitoring projects (IT and non-IT projects) across Agile (Scrum, SAFe) and Waterfall methodologies. Highly skilled in leading and coordinating cross-functional teams, identifying improvement opportunities, passionately implementing innovative solutions, and presenting status reports to internal and external clients. Adept at identifying project risks early and implementing risk mitigation strategies, using team-building activities to train and maintain team collaboration, and adopting company's prescribed management processes and methods.

Skills:

Leadership: transparency, problem-solving, strategic planning, influence, adaptability, autonomy, team building, coaching, mentoring Technical:Project Management (Waterfall and Agile), MS Office, Microsoft Project, SmartSheet, Confluence, Teams, Jira, Google Suite Communication: Delegation, Ability to prioritize, client relationships, leading projects involving international teams Language: fluency in English and French.

PROFESSIONAL EXPERIENCE

Indeed, Mountain View, CA 2023 - now

Senior Program Manager

Lead matching efforts are critical to client strategy and all of the marketplace objectives across reach, connections, and pay for performance. Accelerate and course-correct the delivery of several matching initiatives. Coordinate across multiple teams and help the teams expand the use of current attributes for job seekers. LinkedIn, Sunnyvale, CA 2021 - 2023

Senior Technical Program Manager

Oversaw Apply Connect (AC), a standard integration used by LinkedIn's partner Applicant Tracking Systems (ATS), a product over 6,000 and more customers use to post jobs and review applicants

● Performed and monitored launch operations of Apply Connect for four partners: JobVite, Lever, Workable, JobDiva

● Created and maintained a product roadmap for Apply Connect quarterly initiatives

● Led bug bash session and created/maintained Bug bash tracker

● Reported weekly % program progress status to Executives and key stakeholders

● Conducted quarterly planning with cross-functional teams and kicked off planning with all stakeholders

● Was a key cross-functional coordinator to enable seamless communication of risks, dependencies, and schedules across, software, and horizontal teams.

● Technologies: Web Hook, Java, Oauth2, REST microservices, Expresso, OAC, Azure, Kafka, Javascript, AI Desjardins, Montreal, QC 2019 - 2021

Senior Agile Technical Program Manager

Oversaw 4+ projects and tried out SAFe's PI (Planning Increment) planning and execution

● Implemented delivery of MPM (Processus Pre-autorisation Ma première Maison) / BPMS (new user task added)

● Coordinated delivery of CCV (Contrôle de Credits Variables)/ (BPMS-CCV process for institution 829 in Ontario)

● Rolled out delivery of GA (Generateur d'appels) to the BPMS-OCME process for 2+ call center / (Automate outgoing calls)

● Conducted delivery of MQ version 9.2 for Prime Sourcing application

● Communicated between internal/external teams issues, deliverables, and status of assigned projects and incident tickets

● Facilitated resolution of 20% issues, risks per sprint planning to reduce tech debt and promote cost control

● Controlled Budget (between 500000 and 2 million CAD) with PCO

● Planned and facilitated different Scrum events with three scrum teams

● Handled backlog priority and criteria of success for features with the Product Owner for three products

● Technologies: Java, REST API, Tibco, Camunda, Soap UI, Single Page Sign On, AWS, Javascript Grease, Montreal, QC 2018 - 2019

Senior Technical Program Manager

Drove B2B product execution with a team of 11 in a different time zone

● Made "T Shirt Size" estimation sessions to clarify and evaluate effort, risk and impact of 50+ stories in backlog in order to build a release calendar

● Prioritized backlog with Product Owner; analyzed format of ticket log for product line before grooming session

● Shared weekly status update to sponsor and other stakeholders with next action items and steps CAMILLE BISSERETH, Page 2

● Technologies: Java, microservices, Spring boot, Rest Services, Swagger, Jenkins, Android, Docker, Continuous Integration, JUnit, SoapUI, Ready API, Postman, Git, Linux

Bell Mobility, Montreal, QC 2017 - 2018

Senior Program Manager

Reviewed and updated the Bell Mobility Radio (BMR) colocation process for more than 50+ antennas

● Documented and provided recommendations on the BMR colocation process based on different locations (montreal, Ontario) to optimize process by 30%

● Reviewed 10+ colocation contracts and facilitated renewal with BMR with new process

● Reported project progress every two weeks to senior-level and sponsor Lexmark, Montreal, QC 2015 - 2017

Senior Program Manager

Managed these accounts project deployment from initiation to closing phase: HEC Montreal (137 devices); Brewer's Retail (450 devices); Robert Bosch (26 devices); Kuehne + Nagel (118 devices); Desjardins (75 devices); Amgen Canada (18 devices); Acklands-Grainger (95 devices); BNP Paribas (59 devices); Kellogg Canada (20 devices)

● Managed all project resources, including the Lexmark implementation team personnel (5+), ensuring all services required by contract are initiated within established timeline, budget, and technical objectives

● Facilitated and documented weekly meetings and progress reviews with both client and internal personnel, providing contingency and problem-resolution plans as required EVOH, Montreal, QC 2013 - 2015

Senior Technical Program Manager / Scrum Master

Led delivery of version 1.0 of the HJC mobile and web application with an international team for a nonprofit organization

● Drove road maps, objective key results, scoping, and feature delivery for projects for version 1 of application

● Technologies: Java, Spring, Rest Services, Swagger, Jenkins, Android, AngularJS, Continuous Integration, JUnit, Git Datavalet, Montreal, QC 2014 - 2015

Senior Technical Program Manager

Managed Guest access services projects, development Captive portal, on-site equipment installation for customers such as Via Rail, IKEA

● Implemented Scrum with Engineering teams (12) of Research and Development department

● Wrote and implemented: risk management process, "issues" management process, timesheet process for two engineering teams to use Attask new project management application

● Technologies: .Net Platform, C#

CEHPAPE, Port-au-Prince, Ouest 2007 - 2013

Senior Program Manager

Led from conception to completion of more than ten sustainable projects with funding from international sponsors such as Oxfam Quebec, European Union, IDB (Inter-American Development Bank), United Nations, IFAD (International Fund for Agricultural Development)

● Wrote Training documents on project accounting suitable for 10 local organizations with members having a low level of education but must justify petty cash of minimum of 1000 USD for local organization EDUCATION

Cornell University - Certificate Product Management, e-cornel USA 2024 Cornell University - Executive MBA, Samuel Curtis Johnson Graduate School of Management, Ithaca, USA 2023 McGill University - Certificate of Proficiency-English for Professionals, Montreal, Canada 2016 HEC Montreal University - Certificate Project Management, Montreal, Canada 2015 UQAM University - Certificate in Tourism Management, Montreal, Canada 2012 Ecole Nationale Superieure de Technologie - Bachelor Business Administration (BBA), Port-au-Prince, Haiti 2007 PROFESSIONAL DEVELOPMENT

SAFe 6 Release Train Engineer (RTE - 177*****-****) - Scaled Agile, 2021 Scrum Product Owner (CSPO - 000290733) - Scrum Alliance, 2020 PMI Agile Certified Practitioner (PMI-ACP - 2073687) - Project Management Institute, 2017 Project Management Professional (PMP - 1656073) - Project Management Institute, 2013 Scrum Master (CSM - 000290733) - Scrum Alliance, 2013

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