Hello

I’m Zoie Luck

*** **** ***** ****

Linn, MO 65051

573-***-****

ad4e8h@r.postjobfree.com

Skills

● Customer Service for 4-6 years

● Staff management 2-3

● Basic understanding of Microsoft Sweets

● Accounting

● Staff Development

● Sales techniques

● Marketing

● Project management

● Capital Improvement Planning

● Lead Generation

● Friendly, positive attitude

● Planning and organizing

● TeamManagement

Experience

10/2018 - 01/2020

McDonald’s - shift manager

● Customer Service, food prep, stock rotation, money telling.

● Floor staff management, workload management, closing shifts

● General maintenance and general management

09/2017 - 08/2018

Dollar Tree- Manger

● Closing Shift, customer service, general management

● Money telling, workload management

04/2021- 07/2021

JCPenneys - Assistant Manager

● Jewelry Department, Customer service

● Worked in Sephora

● Retail

2

Education

05/2019

Linn High School, Linn - High School Diploma

Summary

Reliable manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering a knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in a team- oriented environment. Forward-thinking manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. Motivational leader and organizational problem solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using, training, monitoring and morale building techniques to maximize employee engagement and performance.

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