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Quality Assurance Engineer

Location:
Lawrenceville, GA
Posted:
March 18, 2024

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Resume:

Junior Lovez Numbi Bunyengu

ad4e6y@r.postjobfree.com . Tel: 470-***-****

Lawrenceville, GA

Summary:

•Resourceful Software Quality Assurance Engineer with 7+ years of experience handling complete review process and completing black and white box tests.

•Expereince in writing and implemented test cases, as well as developed testing plans and identified use cases.

•Expereince in execution of test cases and scenarios across individual development projects within the System Test environment.

•Expereince in integration testing, manual testing and automation testing and providing monitoring support to the team members throughout the SDLC process.

•Expereince in conducting Integration test and to support the implementation methodologies of new documented, standardized, repeatable testing processes.

Technical Skills

•Cross-Functional Team Collaboration, Work with the development and test teams to capture and reuse test cases, stubs, and other test objects to ensure test scenarios are implemented successfully

•Scenarios, Use Cases

•WiFi & Bluetooth

•Hardware Testing

•IoT

•Collaborative Team Player

•Test Procedure Documentation

•Software Development Lifecycle

•Test Plans, Test Methodologies

•White Box, Black Box Testing

•Software Functionality Feedback

•Hardware/Software Configuration

•UI/Compatibility Testing

•Selenium

•UFT

•Web Testing/Performance/Load/Stress Testing (JMeter)

•Web, Mobile Application QA

•ALM and Microsoft Azure DevOps

•Agile/Scrum, Waterfall

•Identify/Report Defects using JIRA.

•Cross-Browser/Web Service/Back-End Testing

•Set Up Hardware Environment to Test LoadRunner, Performance Center

•AWS

• Experience in testing networking protocols such as IPv4, IPv6, DHCP, TCP/IP, ICMP.

•Software Defect Documentation

•API Testing (Postman), Web Services API Requests, REST API, SOAP UI

•Created Test Environment for Web Services Testing

•RESTful (REST Assured Library In Java)

•Communicate Test Efforts

•Understand Quality Assurance Methodologies

•User Stories, Requirements, Product Specifications

•Test Plans/Cases, Processes Functional Requirements

•Smoke/Regression/Functional/Negative Testing, Test Case.

•Requirements Analysing.

•Good experience on CI (Continuous Integration) Tools with source version control tools like DevOps and Gitlab.

Education:

•Associate of Applied Science: Computer Networking Chattahoochee Technical College, Marietta, GA, 2022

•Associate of Applied Science: Computer Networking and Telecommunications ISTIA - Democratic Republic of Congo, 2012

Certifications

•Certified Software Test Engineer (CSTE)

•CERTIFICATE (Cisco Network Spec Cert)

•CERTIFICATE (Network Technician Cert)

•CERTIFICATE (Cybersecurity Fund Cert)

•CERTIFICATE (Microsoft Network Admin Cert

Professional Experience

Ricoh Electronics (Lawrenceville, GA) 10/2022 to Current

Software Manual Tester

Developed comprehensive test plans based on project requirements and specifications.

Executed manual test cases to verify the functionality and usability of software applications.

Identified and documented software defects, collaborating with the development team to resolve issues.

Conducted regression testing to ensure the stability of existing features after bug fixes and updates.

Collaborated with the QA team and stakeholders to improve testing processes and product quality.

Provided regular status updates and test reports to project managers and stakeholders.

Conducted detailed analysis of software requirements and specifications to design effective test cases.

Performed functional, usability, and compatibility testing across multiple platforms.

Utilized bug tracking tools to report, track, and manage software defects until resolution.

Participated in test plan reviews and provided valuable insights to enhance testing strategies.

Actively contributed to the creation and maintenance of test documentation and knowledge base…

Sytel Software Solutions (Marietta GA) 04/2021 to 09/2022

Software QA Engineer

•Fixed identified issues to increase productivity and boost workflows.

•Developed and executed QA test cases, scripts, and procedures for automated software maintenance.

•Designed, executed, and maintained automated test scripts for in-project deployment.

•Collaborated with developer to establish, meet, and maintain quality assurance thresholds based on best-practice tools.

•Leap work

•Effectively developed and maintained automated test scripts (Visual Basic Scripting Edition (VBScript)

•scripting language) to validate accuracy and integrity of web applications with QTP/UFT. Basically, use for functional and regression test automation.

•Reviewed and updated test cases as needed for nightly builds and optimized as needed for production releases.

• Analyzed testing results to locate, troubleshoot and resolve technical issues in a timely manner to ensure product quality.

•Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing a QA perspective.

•Documented testing procedures for developers and future testing use.

•Implemented aws services to smoothly manage applications in the cloud and created and modified the instances by configuring Auto scaling groups.

•Tested functional and compatibility of new programs or updates in comparison to existing applications.

•Identified and tracked defects with Jira and supported developers in resolving problems by completing additional tests.

•Operated under Agile and Scrum frameworks to complete releases every Sprint (14 days).

•Developed programs in python leveraging some of aws resources, such as EC2, S3, DynamoDB and Kinesis

•Advised developers on problems with databases, performance, and other issues.

•Completed in-depth usability testing on Windows, Android, and iOS mobile devices.

•Used JMeter to create thread groups and tested web application for various loads on key business scenarios.

•Created, scheduled, and ran the scenarios using JMeter as well as generated necessary graphs.

•Developed scenario-based testing for the JMeter scripts.

•Performance testing using JMeter task, including developing test plan, test script, and reports.

•Created and executed JMeter scripts for performance testing of portal.

•Created JMeter test cases to measure performance and functionality of web services.

•Used Badboy software to automate the script.

•Developed core REST APIs, pulling from MySQL DB.

•Created test plan, wrote test cases, executed test cases, and documented/raised bugs.

•Participated in business requirements meetings.

•Created test plan using TestRail.

•Worked with development team to reproduce bugs.

•Conducted API testing using Postman as well as created and verified web services API requests, REST API.

•Created test environment for web services testing.

•Active participation in reviews and status meetings.

•Prepared daily status reports.

•Conducted integration testing.

•Participated in defect triaging calls with development team.

•Performed smoke test and regression testing as a part of deployments.

•Executed test cases and documented result, with understanding of functional specifications.

•Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.

•Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.

Madison Telecommunications (Tucker GA) 10/ 2017 to 04/2021

Manual Tester

•Executed test scripts, logged defects, and worked to resolve issues noted in testing process.

•Worked alongside management to develop testing and improvement plans.

•Interacted with product managers to deliver performance issue resolution reports.

•Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.

•Debugged code and located root causes of problems by reviewing configuration files and logs.

•Installed data and telephone cable lines between outside, underground, or pole lines and residential and commercial buildings.

•Demonstrated equipment capabilities to customer by responding to questions and complaints.

•Collaborated with other workers and customers to resolve issues of deficient communication connections.

•Connected components to exterior cable systems and tested connections for adequate power and functional links.

•Tested cables using volt-OHM meters, spectrum analyzers, and signal level meters.

•Repaired and updated equipment to conform to company-wide standards.

•Assembled communication equipment including wiring, switching equipment, and power apparatus.

•Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.

•Performed troubleshooting of systems with speed and ping tests.

•Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.

•Provided training on use, troubleshooting, and calibration of equipment.

•Installed and configured new devices and system components.

•Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.

•Responded to service requests during and after business hours.

•Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance, and support of voice, data, and VoIP.

•Worked closely with network administrators and server engineers to deliver quality service.

•Coordinated installation of new users and relocation of existing users.

•Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.

•Set up networks and computers for business and residential customers.

•Researched and recommended network and data communications hardware and software.

•Used hand tools, instruments, gauges, and equipment to complete accurate measurements and noted results for official records.

•Tested, identified, and conducted troubleshooting of problems in field with cellular networks and data collection equipment.

•Recorded test results in XM1 meter detailing the testing processes, results, and suggestions for production team.

•Conducted tests and diagnostic procedures using analyzers, multimeters, and power supplies.

•Maintained authoritative knowledge of multiple software testing tools.

•(360 tech) Tech tool testing.

CIS Group New Jersey) 10/2015 to 10/2016 Software Manual Tester/Performance Tester

•Fixed identified issues to increase productivity and boost workflows.

•Tested software to assess optimal in-project deployment.

•Developed and executed QA test cases, scripts, and procedures for automated software maintenance.

•Effectively developed and maintained automated test scripts to validate accuracy and integrity of web applications with QTP/UFT.

•Reviewed and updated test cases as needed for nightly builds and optimized as needed for production releases.

• Analyzed testing results to locate, troubleshoot and resolve technical issues in a timely manner to ensure product quality.

•Resolved technical issues and forecasted troubleshooting complications during software trials.

•Identified and tracked defects with Jira, supporting developers in resolving problems by completing additional tests.

•Operated under Agile and Scrum frameworks to complete releases every 14 days.

•Worked alongside management to develop testing and improvement plans.

•Interacted with product managers to deliver performance issue resolution reports.

•Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.

•Developed and executed comprehensive test plans and workforce breakdown structures for complete systems.

•Used JMeter to create thread groups and test web application for loads on key business scenarios.

•Created, scheduled, and ran scenarios using JMeter as well as developed scenario-based testing for the JMeter scripts.

•Performance testing using JMeter task, including developing test plan, test script, and reports.

•Created and executed JMeter scripts for performance testing of portal.

•Created JMeter test cases to measure performance and functionality of web services.

•Wrote and executed test cases using TestRail in an Agile environment.

•Conducted smoke testing, functionality testing, and regression testing.

•Wrote test cases and tracked bugs using Quality Center.

•Performed data-driven testing by reading data from Excel.

•Executed browser compatibility testing (IE, Firefox, Chrome) of web-based application.

•Analyzed and validated test results to ensure existing functionality and recommend corrective action.

•Conducted defect triage meetings to go over the defects with the project team.

•Prepared the daily status and daily reports for the test execution.

Vodafone Mobile Services (DRC) 10/2012 to 08/2015 Telecommunications Technician

•Maintained documentation for telecommunication systems, equipment inventory, and floor plans.

•Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance, and support of voice, data, and VoIP.

•Worked closely with network administrators and server engineers to deliver quality service.

•Coordinated installation of new users and relocation of existing users.

•Performed network modeling/analysis and installed/maintained/supported VoIP applications.

•Conducted research, design, and testing of radio frequency hardware, circuit design, and sub-system integration for designated products or customer applications.

•Worked with software radar systems and digital and communications systems engineers to collaborate on RF solutions development.

•Prepared technical white papers, proposals, and customer presentations, as well as delivered presentations to senior management and customer community to explain technology implementations.

•Tested equipment and circuits using standard hand tools and network diagnostic tools.

•Evaluated hardware and software to determine efficiency, reliability, and compatibility with existing systems.

•Developed and implemented procedures for preventive maintenance, backup, and data recovery.

•Accurately documented user support activities including system problems, corrective actions, and resolution status as well as completed equipment installations.

•Monitored and analyzed system performance including network traffic, security, and capacity.

•Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.

•Performed telecommunication and networking business evaluations.

•Performed day-to-day monitoring, management, administration, and support of alarm systems.

•Leveraged radio, telephone, and computerized and electronic equipment to dispatch law enforcement, fire, or medical assistance units to scene of emergency.

•Installed, maintained, and supported voice/data applications.

•Fielded stressful calls while entering information into computer-aided dispatch system for police, fire, and emergency medical services personnel dispatch.

•Maintained appropriate environmental conditions in telephone equipment rooms.

•Monitored overall network performance.

•Evaluated equipment to determine replacement needs.

•Followed all company guidelines regarding safety procedures when out in field.

•Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.

•Maintained high-level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.

•Maintained updated knowledge of all equipment, products, and services to properly educate customers.

•Conducted site surveys to validate customer's infrastructure deliverables.

•Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals, and wireless access points.

•Installed and configured new devices and system components.

•Trained test technicians and operators on test hardware and software.

•Tested, identified, and troubleshot problems in field with cellular networks and data collection equipment.

•Established functional and technical specifications and standards.

•Developed and executed comprehensive test plans and workforce breakdown structures for complete systems.



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