Post Job Free

Resume

Sign in

Team Manager Customer Service

Location:
Carrollton, TX
Salary:
75,000
Posted:
March 18, 2024

Contact this candidate

Resume:

HUNSOO RO

ad4e6e@r.postjobfree.com / 469-***-**** / Carrollton, TX 75010

EXPERIENCE

Intac Solution Coppell, TX

Part Team Manager Sep 2023 – Jan 2024

Ordering materials, receiving, line supply, and part management for each carrier's Samsung mobile phone packaging

Material line-Input into the receiving SPES system and manage preparation of all parts by P.O

Verify all warehousing volumes by material, create part verification, and send an email to each supplier

Ordering and receiving materials for packaging and production of 200,000 units per week, inputting them into Samsung system(SPEC, WMP,NERP), and preparing packaging

Part Inventory enforcement every month

Develop and implement work improvement plans to improve part-team personnel and productivity I and I Hair Corporation Farmers Branch, TX

Warehouse operating Manager May 2021 – June,2023

Managed domestic distribution logistics and delivery operations.

Conducted sales statement analysis and established marketing strategies.

Promoted sales of beauty lines through online within US market.

Management and purchase of over 500 beauty products.

Maintain the appropriate amount of staffing to accomplish the required production goals for all warehouse and packaging activities.

Logistics management and inventory management.

Identify and report product status by region and weekly and monthly forecast sales volume.

Confirmation of container quantity according to product warehousing volume and separation work by product NISIUSA Inc. Carrollton, TX

Customer Service and Inventory Part division / Manager Aug 2017 – May 2021

Completion of training on Samsung Electronics.

Completion of consumer response system training and safety training.

Completion of overall consumer electronics repair technical training.

Requesting the supply and demand of materials using the supply and demand system of home appliances components.

Input the order quantity report system according to the inventory status of parts and inventory analysis.

Identify parts return volume every week and input parts to the shipping system, prepare for shipment, create an Invoice, and prepare documentation

Analysis of weekly and monthly parts supply and demand and inventory status

Check daily inventory volume by part and enter the system.

Identify regional parts conditions and identify and report weekly forecast consumption volumes. ROREA Education Consulting Co. Dallas, TX

Director & Overseas Recruiting Agent of University of North Texas May 2012 – Aug 2017

Established joint dual degree program between Korean and American universities.

Developed Student Exchange Programs with universities in U.S.

Launch new beauty classes in Korea, China, Philippines, Vietnam, and Thailand. HUNSOO RO

ad4e6e@r.postjobfree.com / 469-***-**** / Carrollton, TX 75010

Conducted research and development of Chinese and Korean beauty equipment for import between Asia and U.S.

Provided educational consultation and the lead various international projects including. Hyundai Welding Co., Ltd. - 현대 종합금속 Seoul, Korea Director of Overseas Trading Department May 2009 – May 2011

Market research on raw material components and materials such as steel plates, pipes, reinforced steel, etc.

Investigation and purchase of domestic and overseas coil steel plates, logistics and customs clearance of materials

Achieved annual sales over $70 million by selling welding electrodes and electrode machines to over 35 countries.

Developed quarterly sales planning, annual sales planning, production analyzed production and inventory management, and reported on inventory management.

Review country sales performance data to identify trends and suggest supported continuous improvement measures

Established overseas office and worked in Germany, Singapore, Indonesia, and San Francisco U.S. branches.

Provided training to staff on heavy welding at Hyundai Heavy Industry Co.

Managing all sales performance and account receivables in branches on 27countries

Shipping Management; including Checking & Monitoring all export shipments and documentation, managing logistic company, and handling Payments.

Hyundai Motor Co. (Head Quarter) - 현대 자동차 (주)

Hyundai-TRW Inc., Hyundai-Delphi & Hyundai Allied Signal Co. Seoul, Korea Director of Overseas Trading Department & Planning Department Mar 1994 – May 2009

Establish mid- to long-term investment/production/sales goals according to the overall project and draw up. a concrete road map.

Analyze new trends in paradigm shift in the automotive industry and analyze agile change management research.

Fostered technological cooperation with foreign automakers by forecasting industrial demand trends, parts industries, and consumer changes in the global automobile market.

Detailed analysis of corporate functional strategies such as allocation of management resources in the automotive industry, R&D, production, procurement, sales, SCM, etc.

Market research on raw material components and materials such as steel plates for vehicles, etc.

Achieved annual oversea sales over $48million by internally trading automotive safety parts to more than 35 countires.

Established joint venture company between Hyundai Motor Co. and TRW Automotive Group in U.S.

Established joint venture company between Hyundai-TRW and A-Nam Electronics Co. in Kyoto, Japan

Established and developed a team at San Francisco branch.

Translated and interpreted official documents including joint venture company agreement, license agreement, HUNSOO RO

ad4e6e@r.postjobfree.com / 469-***-**** / Carrollton, TX 75010 and technical license agreements into English and Japanese.

Completed the manufacturing operation training course at TRW Co., Arizona U.S. EDUCATION

University of Southern California Los Angeles, CA

Two semesters of International Business Management course Aug 1992 – May 1993 YONSEI University Seoul, South Korea

Masters of Global Economy and Strategy May 1991 – Aug 1992 University of Nebraska Omaha, Nebraska

Bachelor of International Business Management Graduated in 1991 ADDITIONAL SKILLS

Technical: Microsoft Office (Excel, Power Point, Word), Adobe Photoshop Language: Fluent in English, Native in Korean, Intermediate in Japanese



Contact this candidate