JESSA JANE FAELDIN

P R O F I L E

Results driven individual with a niche for increasing revenue streams and developing long lasting and effective client relationships.

E M P L O Y M E N T H I S T O R Y

Telesales Associate, DYNINNO INC

Dec 2021 - Jan 2023

Demonstrated excellent product knowledge and provided tailored product recommendations to customers.

Coordinated travel arrangements including flights, hotel bookings, travel insurance, and other travel-related services ensuring that all details and requirements were met

Developed a customer satisfaction survey that successfully gathered feedback and improved customer service standards

Established a rapport with customers and provided exceptional service that resulted in a an increase in customer loyalty

Sales Representative, BOUNDLESS INC

Jan 2023 - Apr 2023

Demonstrated excellent product knowledge and provided tailored product recommendations to customers.

Coordinated travel arrangements including flights, hotel bookings, travel insurance, and other travel-related services ensuring that all details and requirements were met

Developed a customer satisfaction survey that successfully gathered feedback and improved customer service standards

Established a rapport with customers and provided exceptional service that resulted in a an increase in customer loyalty

Account Executive, Prosper Trading Academy

May 2023 - Present

Utilized a CRM system to track customer interactions and manage customer data, to identify customer trends and preferences, providing insights to inform outreach strategies resulting in improved customer relationship management

Established relationships with key decision makers and influencers to increase the number of appointments set

Developed scripts and strategies to respond to customer objections and concerns, resulting in an increase in appointment conversions

Managed a complex calendar and schedule for a Senior, ensuring all appointments are called on time.

E D U C A T I O N

Jose Rizal Memorial State University

Aug 2018 - Jun 2020

Accountancy, Business and Management

D E T A I L S

ADDRESS

Cebu City

Philippines

PHONE

+63-905-***-****

EMAIL

ad4e60@r.postjobfree.com

DATE OF BIRTH

July 26, 2002

NATIONALITY

Filipino

S K I L L S

Communication Skills

Adaptability

Teamwork

Ability to Multitask

Creative Thinking

Ability to Work Under

Pressure

Flexibility

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