Customer Service Sales Representative
Resume:
JESSA JANE FAELDIN
P R O F I L E
Results driven individual with a niche for increasing revenue streams and developing long lasting and effective client relationships.
E M P L O Y M E N T H I S T O R Y
Telesales Associate, DYNINNO INC
Dec 2021 - Jan 2023
Demonstrated excellent product knowledge and provided tailored product recommendations to customers.
Coordinated travel arrangements including flights, hotel bookings, travel insurance, and other travel-related services ensuring that all details and requirements were met
Developed a customer satisfaction survey that successfully gathered feedback and improved customer service standards
Established a rapport with customers and provided exceptional service that resulted in a an increase in customer loyalty
Sales Representative, BOUNDLESS INC
Jan 2023 - Apr 2023
Demonstrated excellent product knowledge and provided tailored product recommendations to customers.
Coordinated travel arrangements including flights, hotel bookings, travel insurance, and other travel-related services ensuring that all details and requirements were met
Developed a customer satisfaction survey that successfully gathered feedback and improved customer service standards
Established a rapport with customers and provided exceptional service that resulted in a an increase in customer loyalty
Account Executive, Prosper Trading Academy
May 2023 - Present
Utilized a CRM system to track customer interactions and manage customer data, to identify customer trends and preferences, providing insights to inform outreach strategies resulting in improved customer relationship management
Established relationships with key decision makers and influencers to increase the number of appointments set
Developed scripts and strategies to respond to customer objections and concerns, resulting in an increase in appointment conversions
Managed a complex calendar and schedule for a Senior, ensuring all appointments are called on time.
E D U C A T I O N
Jose Rizal Memorial State University
Aug 2018 - Jun 2020
Accountancy, Business and Management
D E T A I L S
ADDRESS
Cebu City
Philippines
PHONE
****************@*****.***
DATE OF BIRTH
July 26, 2002
NATIONALITY
Filipino
S K I L L S
Communication Skills
Adaptability
Teamwork
Ability to Multitask
Creative Thinking
Ability to Work Under
Pressure
Flexibility
Contact this candidate