Systems Engineering It Infrastructure

Frank White

Lehi, UT *****

801-***-**** ********@*****.***

Professional Summary

Accomplished IT Infrastructure Operations Analyst with over 15+ years of experience with IT security, identity management, and Linux administration. Renowned for a meticulous approach in automation, systems engineering, and LDAP, I bring a comprehensive skill set in cybersecurity, governance, and infrastructure management. My career showcases a proven track record in enhancing system performance, security, and efficiency. As a collaborative leader, I excel in project management and strategic planning, and am adept at driving innovation in technology. Actively seeking new opportunities, I am eager to leverage my extensive expertise to contribute to the growth and success of forward-thinking organizations in the evolving IT landscape.

Skills

IT Systems Engineering

Linux Administration

NetIQ eDirectory

Active Directory

Identity and Access Management (IAM)

SAML

OAuth 2.0

Multi Factor Authentication

IT Security

LDAP

SSO

Azure Certified

NetIQ Access Manager

NetIQ Identity Manager

PKI

IT Systems Engineering

Linux Administration

Troubleshooting

Work History

IT Infrastructure Operations Engineer

Open Text, Microfocus, Xerox, NetIQ and Novell – (16+ years with these companies)

Spearheaded the management and optimization of identity and directory systems across diverse platforms, including Windows, Linux and cloud-based environments, significantly improving access control and user management processes.

Oversaw the maintenance and upgrade of over 200 NetIQ Identity Management drivers, ensuring high compatibility and security standards.

Instrumental in implementing advanced security protocols and efficiency measures that benefited over 2 million customers and nearly 60,000 employees, resulting in major improvement in system efficiency.

Consistently ensured optimal performance, availability, and reliability of IT infrastructure, successfully leading multiple critical infrastructure upgrade projects and services using many clustering and failover solutions and Sentinel as a monitoring tool. This resulted in 99.99% uptime.

Acted as a team leader and principal knowledge resource for global team of 20+ colleagues, mentoring colleagues in best practices and advanced technical skills, which lead to an increase in team productivity and efficiency.

Key lead in 10+ acquisitions and mergers of the company including the buyout of HPE business solutions which included 40k+ employees. Merged all identities into one identity vault. Other mergers included MicroFocus, NetIQ, SUSE and Novell.

Education

Computer Science

Utah Valley University - Orem, UT

Certifications

Azure AZ-900

Asure AZ-104 Azure Administrator

CNE – NetIQ/eDirectory, IDM

LPE – Linux

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