ERICA BRAY

Cell Phone: 815-***-****(can be reached at anytime)

Email address: ad4dy3@r.postjobfree.com

Skills and Qualifications: I have 10+ years in customer service, interpersonal and oral communication, teamwork, sales (inside, outside, telemarketing and retail) data entry (10 key and alphanumeric) and written skills.I also have 1+ years of management experience along with 3-5+ years of different software training including those used in data entry and spreadsheets. I am also experienced with Microsoft excel, word, and outlook. I have 2+ years of reception/clerical and administrative experience. I also have 2+ yrs of multiple phone line call center experience.

Employment History:

Company name: Clarion Hotel

Job Title: Night auditor/Guest services

Duties: nightly audit, check in guest, answer phones, cashier, make reservations

Start date: 9/2022 End date: 12/2022 (temp position) Company name: Thorntons Gas Station

Job Title: Guest service

Duties: cashier, help customers, stock, answer phones, deposits Start date: 06/2022 End date: 08/2022

(Family emergency had to leave the state)

Company name: Sonesta Simply Suites

Job Title: Night audit/Guest services supervisor

Duties: nightly audit, check in guest, answer phones, cashier, make reservations

Start date: 8/2021 End date: 12/2021

Company name: Extended Stay America

Job Title: Guest services

Duties: check in guest, answer phones, laundry

Start Date: 6/2020 End Date:11/2020

Company name: Premier staffing(Menasha/Party City Distribution Center) Job Title: warehouse work

Start date: 2/2020. End Date:6/2020 (Temporary positions) Company Name:Agi

Job Title: customer service/reception

Duties: answer phone, data entry, receive payment, basic office duties Start Date: 2/2015. End Date: 6/2015

Company Name: Apm

Job Title: telemarketer

Duties: Make multiple calls getting donations for various fundraisers Start Date: 9/2012 End Date: 4/2013

Company Name: Denny’s

Job Title: Server Duties:Serving customers, customer service, answering phone, cashier

Start Date: 4/2011 End Date: 7/2012

Company Name: Great American Carwash Job Title: Cashier/sales Duties: Answering phones, helping customers, nightly deposits, and sales Start Date: 6/2008 End Date: 10/2008

Company Name: Walgreens

Job Title: Beauty Advisor/Photo/Pharmacy Technician Duties: Answering patient, doctor, and customer calls, filling and in- putting doctors prescriptions, handling customers and patients, entering inven- tory and stock, also doing nightly drawer counts and deposits Start Date: 8/2007 End Date: 8/2008

Held multiple clerical, administrative, customer service rep and reception temp positions

No felony convictions

Education:

Prospect High School

Major: basic

Mt. Prospect, il

Graduation date: 1/2001

Harper Community College

Major: psychology and early childhood education

Palatine, il

Graduation: n/a

Everest college

major: medical assisting

Skokie, il

Currently not attending

Desired position: Reception/clerical/data entry/admin assistant/customer service

Desired wage: negotiable

Desired employment: immediate full-time but would accept part-time or temp to hire

Contact this candidate