High School Customer Service

Karen Ngo

574-***-****· ***** Goldenview Dr Granger, IN 46530· *************@*****.***

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Summary

High school student who is efficient and adaptable in an intense work environment. Good communication skills as well as bilingual. Junior in highschool looking to further develop experience in customer service as well as leadership skills in an operating environment. Current experience includes school programs (Key Club, Freshmen Mentor, Kingsmen Tutor), and former workplace (Jolly Nails). Education

Penn High School- Mishawaka, Indiana 4.1 GPA

High School Diploma and Associate’s Degree in progress

● Early College Academy

● High Academic Honor Roll

● Anticipated graduation in Spring of 2025

Experiences

Granger, Indiana - Freelance Tutor

● Accessed and evaluated tutees for work skills and drawbacks

● Provided guidance when needed

● Subjects including English, Mathematics, and various Science courses Granger, Indiana - Retail ( Jolly Nails Granger, Indiana)

● Organized appointments and dates

● Oversaw social media platforms and advertisements

● Participated in cleaning duties (laundry, sweeping, etc) Special Skills

● Friendly

● Attentive

● Punctual

● Responsible

● Able to drive

Extracurriculars

● Key Club (August 2022- present)

● Freshmen Mentor (August 2022- present)

● Kingsmen Tutor (August 2023- present)

● English Academic Super Bowl (August 2023- present)

● National Honors Society (August 2023-present)

Volunteer Experience

● Discovery Middle School Concessions (August 2022- present)

● Fundraisers and community activities at local elementary schools (August 2022- present)

● Penn High School Concessions (August 2023- present)

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